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Samantha Hill

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Review of the Starling Bank, Current Account:

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A Great Find

Initially opened this account because the foreign exchange was such good value and so easy. But I am sold! It's so easy to use, no fuss, no faff. Rates are good, customer service - when I've needed it - has so far been excellent (a note of caution: as companies become bigger their customer service ALWAYS deteriorates; so hope this doesn't happen here!). Easy to navigate, clear, modern and excellent service. Reviewed on: 22nd January 2021

Review of the One Call Insurance, Insurance Broker:

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Easy to use, but different?

Really easy & straightforward to deal with One Call, but I have almost had it with insurance companies! There are certain things in life, where insurance is obligatory and this company seems fair enough for this situation, but I've never had to make a claim. The problem is, when you do need to make a claim - it is NEVER truly resolved in the customer's favour. I see no reason why One Call should be any different. The multiple caveats and get-outs that insurance companies are allowed to give themselves, mean I only ever use insurance for those mandatory occasions. Reviewed on: 25th August 2020

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