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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,470 reviews, last reviewed 13th Oct 2025
1688% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great and always putting consumers at the heart of w... Great and always putting consumers at the heart of what they do Reviewed on: 13th October 2025
C R's avatar
C R

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10470)

Review of the One Call Insurance, Insurance Broker:

WORST COMPANY IN THE UK

1
WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PAYMENT IS MISSED AND ISSUE A DEFAULT RATHER THAN QUERY WHY, AVOID AT ALL COSTS, DO NOT TAKE OUT INSURANCE WITH THIS EVIL COMPANY WHO HAVE NO REGARD FOR THEIR CUSTOMERS AT ALL!!!!! Reviewed on: 24th February 2024

Good service

5
ir2 llana was very professional, informative and easy to deal with , everything was explained fully and there was very little waiting time, all in all a good service Reviewed on: 1st February 2024

This person was very helpfull and everything was com...

5
This person was very helpfull and everything was completed in a very short time Reviewed on: 1st February 2024

I used Chat with ir2 .

5
I used Chat with ir2 ... she was knowledgeable , clear and hugely helpful. Reviewed on: 1st February 2024

Great prompt service via webchat from lr2

5
Great prompt service via webchat from lr2 Reviewed on: 1st February 2024

Good service

5
Good service when renewing my policy, looked into the price for me. Thank you. Reviewed on: 16th October 2023

First Class

5
We have been with One Call for several years for both car & home insurance & have always been extremely happy with the service provided. The prices are very competitive & if we ever need to get in touch our queries are dealt with quickly & efficiently by staff with excellent customer care skills. A first class company providing a first class service! Reviewed on: 15th October 2023

Motorcycle insurance

4
Easy to set up cheapest I could find only problem is you can not ring and speak to someone it's all done on chat but was still easy Reviewed on: 14th October 2023

Friendly

5
Everything you could possibly need in one place . Well informed staff on hand with a quick phone call. Great service at a reasonable price. Reviewed on: 14th October 2023

Excellent

5
Excellent service, lovely staff. Reviewed on: 14th October 2023

Fantastic service highly recommended

5
One call insurance are fantastic catering to all my needs giving me the right amount of cover at a very reasonable price the staff are very helpful and friendly and would definitely recommend to all Reviewed on: 13th October 2023