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One Call Insurance: Insurance broker reviews

4.82
Based on 10,534 reviews, last reviewed 6th Aug 2026
6200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick service and dealt with my requirements efficie... Quick service and dealt with my requirements efficiently Reviewed on: 6th August 2026
Peter lee's avatar
Peter lee

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10534)

House insurance

5
I haven't made a claim but communication is good Reviewed on: 25th September 2024

House, contents and car.

5
We have cover for our house, contents and car. Up until now we haven’t needed to claim but we sprung a leak and up to now the service is first class. Reviewed on: 25th September 2024

Good online Portal and telephone assisatnce

4
One call arrange my home insurance. All my documentation is easy to acess from the online portal and if I ever need to contact they are alos at the end of a phone. The phone queue / waiting is acceptable and the staff are always helpful. Worth talking to them this year as by making a couple of "tweeks" to the policy I was able to avoid a such a sharp increase in premium Reviewed on: 25th September 2024

Easy to walk through website.

5
Easy to walk through website. And personal attention when contacting them. Reviewed on: 25th September 2024

Very informative and helpful throughout the process

5
Very informative and helpful throughout the process Reviewed on: 25th September 2024

Excellent website, trouble free purchase.

5
Excellent website, trouble free purchase. Good follow up communication. Reviewed on: 25th September 2024

Human touch , well spoken, helpful and not a BOT.

5
Human touch , well spoken, helpful and not a BOT. Reviewed on: 25th September 2024

Quick service excellent quotes and easy to use.

5
Quick service excellent quotes and easy to use. Renewal was delivered weeks before was clear and good quality. Reviewed on: 25th September 2024

Easy to set up and contact should there be an...

5
Easy to set up and contact should there be an issue Reviewed on: 25th September 2024

Always a great price, have tried others but still co...

5
Always a great price, have tried others but still come back to One call home insurance, highly recommend this company. Reviewed on: 25th September 2024

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