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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,478 reviews, last reviewed 13th Oct 2025
1788% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10478)

Review of the One Call Insurance, Insurance Broker:

WORST COMPANY IN THE UK

1
WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PAYMENT IS MISSED AND ISSUE A DEFAULT RATHER THAN QUERY WHY, AVOID AT ALL COSTS, DO NOT TAKE OUT INSURANCE WITH THIS EVIL COMPANY WHO HAVE NO REGARD FOR THEIR CUSTOMERS AT ALL!!!!! Reviewed on: 24th February 2024

Bike insurance

5
Great service friendly service quick and easy Reviewed on: 12th October 2023

It really is One Call

5
Easy to use website even for this old technophobe. Great insurance provided at a fair price. Reviewed on: 12th October 2023

Great company

5
Great staff and good communication Reviewed on: 12th October 2023

Live Chat

5
Spoke to KR2 - excellent service fast responses and very quick to solve my query renewed for another year - give her a pay rise Reviewed on: 12th October 2023

Fantastic Company

5
I have My car insurance and my parents' home insurance with one call, and the self-service portal is great when you don't have time to wait in queues. When I had a problem with my renewal, I spoke to one of their agents on the phone who managed to help me out!! Would definitely recommend. this company for insurance Reviewed on: 12th October 2023

Amazing Service

5
I have been with One Call for a number of years now, I have never had an issue with them, always fantastic service and great staff! Reviewed on: 12th October 2023

Excellent Service

5
When I stared engaging with One Call I really didn’t know what I was doing, the staff pointed me in the right direction and where really knowledgeable and so helpful, I will be continuing using One Call excellent company and staff Reviewed on: 12th October 2023

Good Service throughout

5
One Call always has provided good service and honest prices which has helped myself pick the policy best for me Reviewed on: 12th October 2023

Great service

5
Gave a great breakdown of the cover available to me! Reviewed on: 11th October 2023

One Call - Very good service

5
Very good service when speaking to an advisor to do a change of vehicle. Very efficient and friendly manner. I will never leave One Call, they treat and help their customers in the best way! Reviewed on: 11th October 2023