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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,478 reviews, last reviewed 13th Oct 2025
1788% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10478)

Review of the One Call Insurance, Insurance Broker:

WORST COMPANY IN THE UK

1
WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PAYMENT IS MISSED AND ISSUE A DEFAULT RATHER THAN QUERY WHY, AVOID AT ALL COSTS, DO NOT TAKE OUT INSURANCE WITH THIS EVIL COMPANY WHO HAVE NO REGARD FOR THEIR CUSTOMERS AT ALL!!!!! Reviewed on: 24th February 2024

Always top notch!

5
I've been with One Call a number of years now and I always receive top class service. I have recommended to all of my family and friends! Reviewed on: 11th October 2023

Good company

5
Great company and great value for money Reviewed on: 11th October 2023

Great value for money

5
very happy with the service price and cover Reviewed on: 11th October 2023

Best Broker

5
always look after customers, helped many out with many options if they are struggling - never had a problem with them! highly recommended! Reviewed on: 10th October 2023

Amazing!

5
Perfect service and most importantly all is conveyed in detail, very understanding, will meet all your requirements and wants! Reviewed on: 10th October 2023

great service

5
really impressed all my questions and need were met perfectly Reviewed on: 10th October 2023

Straight forward smart insurance

5
Straight forward to apply. No hidden fees or complicated questions. Just first class insurance for a great price ! Thank you Reviewed on: 27th September 2023

Clear and up front

5
Very easy to start a home insurance policy with clear and up front information online. Very competitive rates. Reviewed on: 27th September 2023

A "no fuss" broker!!

5
I've been a client of One Call for several years now. I've always found them to be very professional and efficient, which is pretty much what I'm sure everyone would want from their insurance broker! They just do their job with no fuss and that suits me just fine! Reviewed on: 26th September 2023

Cheap, effective and fast customer service.

4
Detailed documents all available online, easy to read and if you get stuck you can use the online chat to quickly get what you need. Downside is that it lacks any phone call for customer service. Reviewed on: 21st September 2023