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Perfect Pet Insurance: Pet Insurance reviews

4.77
Based on 1,422 reviews, last reviewed 3rd Dec 2024
100% decrease in 5 star reviews
in the past 90 days
88% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Latest lowest rating:

1

Your vet bills are certainly not covered In August our family dog of 12 years developed diabetes, the vet was not able to help him recover, and we had to take the very hard decision to have h... Read more Reviewed on: 3rd December 2024
Mitch's avatar
Mitch

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1422)

Review of the Perfect Pet Insurance, Pet Insurance:

Worst insurance company ever!

1
Worst insurance company ever! Do not recommend them at all!! Declined my claim and keep asking for the same details that was already provided by the vets. Vets put a letter in place with full histology but they think they know better than vets and now even declined to review my claim. I asked them to provide me with the complaints procedure so I know when the time comes but instead they raised a complaint for me that I did not asked for and then straight away declined my claim again. Im going to the financial Ombudsman now to fight for my rights!! Not customer friendly at all! Please listen to the reviews and pay a little bit more but get better service from other insurance companies! Reviewed on: 1st November 2024

Easy to signup and very competitive price.

5
Easy to signup and very competitive price. I haven’t had to use it yet, but I did wonder how to start a claim when I first logged into my account, as I couldn’t see a button for that anywhere Reviewed on: 15th October 2024

New policy

5
We've just signed up and found the process really easy. They setout terms clearly and it has made us feel secure we know what we are getting Reviewed on: 15th October 2024

10/10 for service, and their vet line was a great ad...

5
10/10 for service, and their vet line was a great addition Reviewed on: 15th October 2024

claim was paid within days and straight to the vet -...

5
claim was paid within days and straight to the vet - perfect pet service Reviewed on: 15th October 2024

Just renewed my policy, only took minutes over the p...

5
Just renewed my policy, only took minutes over the phone and managed to get me a discount Reviewed on: 15th October 2024

Great value pet insurance.

5
Great value pet insurance highly recommended. Reviewed on: 14th October 2024

Great value for money.

5
It was very easy to set up my policy, and great value for money. The customer service is very responsive and I received confirmation of the policy almost immediately. Reviewed on: 14th October 2024

Good cover, really simple and able to understand wha...

5
Good cover, really simple and able to understand what I have actually purchased which is unusual for insurance Reviewed on: 14th October 2024

Changed my cover as I realised I purchased a rubbish...

5
Changed my cover as I realised I purchased a rubbish policy, called to amend and the guy clearly explained what was changed and how it works Reviewed on: 14th October 2024

Renewed tpday, good price and means I get cover year...

5
Renewed tpday, good price and means I get cover year after year Reviewed on: 14th October 2024