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Petplan: Pet Insurance reviews

4.83
Based on 2,296 reviews, last reviewed 15th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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0%
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

5
Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Extremely well trusted and regarded!

5
Always extremely helpful and quick to deal with. I have had to call a few times and always been satisfied Reviewed on: 26th July 2022

Helpful, kind and understanding staff

5
I don’t often have to phone or contact Petplan because everything is sorted out between our vet practice and Petplan, which makes everything really stress free. However, the last time I called with a question, the colleague was so helpful and interested, it really was a pleasure to talk with her. It shone through our conversation that she loved animals and engaged with me in a positive way. Would recommend. Reviewed on: 26th July 2022

Pet loving company

5
Petplan really understands how important pets are to their families and they do their best to support us when our animals are in trouble. Not only are they sympathetic and supportive when we need advice or make a claim, but there are regular useful emails about animal health. An insurance company that really understands what they are insuring. Reviewed on: 26th July 2022

Thrilled!

5
Thrilled with the cover for our cockapoo Teddy, as well as all of the fantastic information and advice we regularly receive Reviewed on: 26th July 2022

New customer

5
My cat will be 1yr end of July, so I'm very new to being a cat mum, anything I've needed to know petplan is always at hand . Receiving information about cats health is very helpful , it's great they keep in contact . Reviewed on: 26th July 2022

Great company for my pet

5
Whilst I haven’t yet had to claim on my insurance so can’t give an opinion on that, I do feel I have a good, fair priced policy and its easy to understand the terms and conditions with no hidden extras. Recommended by my vet practice, therefore must be trustworthy. Reviewed on: 26th July 2022

Wonderful people who looks after my pet

5
Pet plan is a great company and have always done what they say and pay all the claims quickly and promptly Reviewed on: 26th July 2022

Always good

5
I have always heard good things about petplan and although we thankfully have not had to make a claim it is just that Vets and Breeders recommend Reviewed on: 26th July 2022

No barking up the wrong tree

4
Easy to use and quick refunds. Always prompt and efficient. Reviewed on: 26th July 2022

Paid up quick

5
When my poor Henrietta had to have a scan due to a suspected brain tumor Pet plan paid up before my credit card bill came amazing Reviewed on: 26th July 2022