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Petplan: Pet insurance reviews

View other Petplan products
4.84
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

No barking up the wrong tree

4
Easy to use and quick refunds. Always prompt and efficient. Reviewed on: 26th July 2022
HF Le Cornu's avatar
HF Le Cornu

Paid up quick

5
When my poor Henrietta had to have a scan due to a suspected brain tumor Pet plan paid up before my credit card bill came amazing Reviewed on: 26th July 2022
laurainne.leigh@yahoo.com's avatar
[email protected]

Brilliant, supportive and knowledgeable insurance provider

5
Pet plan had always been there for for both of my cats and I. Fair support and amazing service, quick vet payouts and clear insurance renewals. Reviewed on: 26th July 2022
CocoRuski 's avatar
CocoRuski

Tiptop

5
Having now used pet plan twice, I am so glad I took out insurance on my cat and even more pleased it was with petplan. The company are efficient, quick , no quibbles and with the vet able to complete all the paperwork claims online the role process couldn't be easier. Top marks for a tip top service. Reviewed on: 26th July 2022
Erika's avatar
Erika

Great pet insurance

5
Reliable quick service Friendly and cooperative Reviewed on: 26th July 2022
Mark smulian's avatar
Mark smulian

Archie

5
Over the years we have made various claims for different pets. The claims have been hassle-free and dealt with quickly and efficiently especially as some of them have been rather large. Reviewed on: 26th July 2022
Bill Parkinson's avatar
Bill Parkinson

Reliable honest and efficient.

5
I have never had to worry about whether a claim for one of my poorly cats will be honoured. Petplan has a brilliant online claims form that makes starting a claim an easy and quick process. Once submitted Petplan deals directly with my vets to ensure the correct information is passed on. All paperwork easily details excess amounts and any restrictions placed on the policies. I have absolute peace of mind when one of my pets is poorly that Petplan will be there for us! Reviewed on: 26th July 2022
Kelly F's avatar
Kelly F

Helpful Company

4
Pet plan always pay any claims promptly. Also they give advise if needed. Reviewed on: 26th July 2022
PaulOswald's avatar
PaulOswald

Reliable pet insurance

5
I have been with Petplan for almost 9years. I have never had a claim refused. The customer service staff have always been kind, understanding & helpful. I do not have reason to look elsewhere. I have recommended them to family & friends too. Reviewed on: 26th July 2022
Tracey's avatar
Tracey

A plan like no other

5
The plan is easy to sort and use and nothing is a hassle, always plenty of info to be gained and questions to be answered. Reviewed on: 26th July 2022
Jane's avatar
Jane

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