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Petplan: Pet Insurance reviews

4.83
Based on 2,296 reviews, last reviewed 15th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

Brilliant, supportive and knowledgeable insurance provider

5
Pet plan had always been there for for both of my cats and I. Fair support and amazing service, quick vet payouts and clear insurance renewals. Reviewed on: 26th July 2022

Tiptop

5
Having now used pet plan twice, I am so glad I took out insurance on my cat and even more pleased it was with petplan. The company are efficient, quick , no quibbles and with the vet able to complete all the paperwork claims online the role process couldn't be easier. Top marks for a tip top service. Reviewed on: 26th July 2022

Great pet insurance

5
Reliable quick service Friendly and cooperative Reviewed on: 26th July 2022

Archie

5
Over the years we have made various claims for different pets. The claims have been hassle-free and dealt with quickly and efficiently especially as some of them have been rather large. Reviewed on: 26th July 2022

Reliable honest and efficient.

5
I have never had to worry about whether a claim for one of my poorly cats will be honoured. Petplan has a brilliant online claims form that makes starting a claim an easy and quick process. Once submitted Petplan deals directly with my vets to ensure the correct information is passed on. All paperwork easily details excess amounts and any restrictions placed on the policies. I have absolute peace of mind when one of my pets is poorly that Petplan will be there for us! Reviewed on: 26th July 2022

Helpful Company

4
Pet plan always pay any claims promptly. Also they give advise if needed. Reviewed on: 26th July 2022

Reliable pet insurance

5
I have been with Petplan for almost 9years. I have never had a claim refused. The customer service staff have always been kind, understanding & helpful. I do not have reason to look elsewhere. I have recommended them to family & friends too. Reviewed on: 26th July 2022

A plan like no other

5
The plan is easy to sort and use and nothing is a hassle, always plenty of info to be gained and questions to be answered. Reviewed on: 26th July 2022

Excellent service

5
When my cat Eve was ill, Petplan made the process of claiming so easy it took pressure off me at a stressful time. Reviewed on: 26th July 2022

Anxiety free peace of mind

5
My dog, Toby, has needed veterinary help and advice on several occasions, mainly for a chronic condition. The fact that he insured with Petplan, and covered for life, is immensely reassuring, as they have, without quibbling, always paid my vet for his expertise. Vets fees can soon mount up, but I know that as long as I keep to my side of the bargain and pay my premium, that Petplan will keep to theirs, and look after Toby for the rest of his, hopefully, long life. Reviewed on: 26th July 2022

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