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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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0%
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1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Anxiety free peace of mind

5
My dog, Toby, has needed veterinary help and advice on several occasions, mainly for a chronic condition. The fact that he insured with Petplan, and covered for life, is immensely reassuring, as they have, without quibbling, always paid my vet for his expertise. Vets fees can soon mount up, but I know that as long as I keep to my side of the bargain and pay my premium, that Petplan will keep to theirs, and look after Toby for the rest of his, hopefully, long life. Reviewed on: 26th July 2022

Efficient

5
The insurance plan is laid out well, format is easy on the eye. Content is well written non jargon and to the point. I had a cat pass and needed to cancel my insurance- the call handler was very kind. Reviewed on: 26th July 2022

Petplan Insurance Cover

5
I have had cause to use Petplan on a number of occasions and they have been nothing but helpful in all regards and would not hesitate to use them again. Reviewed on: 26th July 2022

Value for money

5
Pet plan is good value for money,I receive good advice from them and regular updates Reviewed on: 26th July 2022

Pet plan

5
Good customer care easy to contact very helpful Reviewed on: 26th July 2022

Always there when needed the most

5
My dog has visited the vets only a few times and it has always been timely, most helpful and above all received the right treatment and recovered well. Reviewed on: 26th July 2022

Stress free

5
Petplan work together with my vet practice to ensure my claims fare handled in a stress free manner. One thing less to worry about when my beloved boy is poorly Reviewed on: 26th July 2022

Quick and friendly

5
Having a dog which was referred to London vet hospital who worked together with Pet Plan made our life less stressful. Thank you Reviewed on: 26th July 2022

There when you need them

5
Petplan were brilliant when my wee cat took I’ll. The online system worked really smoothly and when I had an inquiry after my cat had to be put down the staff member who took the call was was very considerate and very helpful and knowledgeable. Excellent service from start to finish. I would be very happy to recommend them to family and friends - and I have done so. Reviewed on: 26th July 2022

Professional

5
Professional, caring and friendly Reviewed on: 26th July 2022

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