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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Excellent service!

5
Petplan is an excellent company. I have found them to be very fast and efficient in settling any claims I have had to make for my dog and keeping me up to date via email at all times. Would highly recommend. Reviewed on: 27th July 2022
Lorna's avatar
Lorna

Fantastic

5
I have 3 collies, they have all needed treatment at sometime, Pet Plan have always been kind and courteous, and quick to process payment. Excellent service. Reviewed on: 27th July 2022
Gene Richardson's avatar
Gene Richardson

Peace of Mind

5
Petplan gives owners peace of mind knowing that your furry friend is covered for all their medical requirements. Reviewed on: 26th July 2022
Sheila's avatar
Sheila

The best there is.

5
Having PetPlan gives me peace of mind. If I ever need to contact them they are always so kind & understanding. I would recommend them to anyone who is thinking about getting a fur baby. Reviewed on: 26th July 2022
Debbie's avatar
Debbie

THE Pet Insurance Company

5
Pet Plan is THE insurance company that all the other pet insurance companies wish they could be! Reviewed on: 26th July 2022
Sharon Bailey's avatar
Sharon Bailey

Excellent service.

5
I have been with PetPlan for years and they have served my cats well when they have had accidents or have been poorly. Very easy to work with, caring and compassionate. Reviewed on: 26th July 2022
J Mottershead's avatar
J Mottershead

why i choose petplan.

5
excellent cover, affordable, efficient, easily contactable. cover for life appealed to me because it is comprehensive, thus, allaying future fears for treatment without worry. Reviewed on: 26th July 2022
george close's avatar
george close

Petplan is my plan

5
Petplan are friendly , sympathetic & very professional I’ve been with them for 10 years & I would recommend them wall the time Reviewed on: 26th July 2022
Maureen Wilson's avatar
Maureen Wilson

Has not let me down

5
May be expensive,but, at buffers the cost towards best care. Esp as gers older. Also offers help if lost, and also , i believe, towards a funeral. Dr Dodds,Finchley Reviewed on: 26th July 2022
Kenneth Stephen Dodanwatawana's avatar
Kenneth Stephen Dodanwatawana

Perfect for dental cover and general needs

4
We've been with PetPlan since we adopted our cat a few years ago. Although not having had to make a claim, we have been pleased by the ease of signing up with PetPlan, their clear terminology and the e-mail newsletters. Most importantly, we are reassured that our cat's dental care is covered and that PetPlan is well-received as an insurer by vet practices. Reviewed on: 26th July 2022
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starlight androses

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