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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,351 reviews, last reviewed 29th Sep 2026
800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Pricey but worth it Petplan are on the pricier end of pet insurance, but in our experience they end up being worth the money as the service is low hassle and they don’t s... Read more Reviewed on: 29th September 2026
JohnThorpe's avatar
JohnThorpe

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2351)

Does what it says it will do

5
Peace of mind and good service. All you need from an insurance policy. Simple as that. A rarity these days. Reviewed on: 27th July 2022
Joey's avatar
Joey

Worth the money

5
This isn’t the cheapest insurance but our girl is getting older and it will cover her for life long illnesses, I love the informative emails too. Easy to claim, and fast payment. Reviewed on: 27th July 2022
joannetaylorp88@gmail.com's avatar
[email protected]

Very Good

5
Never had any issues with claiming . Easy process, and very fair. Highly recommended. Reviewed on: 27th July 2022
Dave W's avatar
Dave W

Excellent service

5
We're being users of Pet plan insurance for over 15 years, we've heard about other insurance providers, but choose to keep using Petplan. Reviewed on: 27th July 2022
Jullette Eaton-Ruddock's avatar
Jullette Eaton-Ruddock

Best pet insurance

5
I used another insurance at first but found that all they were interested in was the money so I joined Pet Plan and am very satisfied with them. I think that they are in it for the animals. Very helpful and understanding. They deal with the vet personally so I do not have to get involved. All in all I can honestly say that Pet Plan is the best caring insurance you could have for your pet. Reviewed on: 27th July 2022
Mary Taylor's avatar
Mary Taylor

Excellent service!

5
Petplan is an excellent company. I have found them to be very fast and efficient in settling any claims I have had to make for my dog and keeping me up to date via email at all times. Would highly recommend. Reviewed on: 27th July 2022
Lorna's avatar
Lorna

Fantastic

5
I have 3 collies, they have all needed treatment at sometime, Pet Plan have always been kind and courteous, and quick to process payment. Excellent service. Reviewed on: 27th July 2022
Gene Richardson's avatar
Gene Richardson

Peace of Mind

5
Petplan gives owners peace of mind knowing that your furry friend is covered for all their medical requirements. Reviewed on: 26th July 2022
Sheila's avatar
Sheila

The best there is.

5
Having PetPlan gives me peace of mind. If I ever need to contact them they are always so kind & understanding. I would recommend them to anyone who is thinking about getting a fur baby. Reviewed on: 26th July 2022
Debbie's avatar
Debbie

THE Pet Insurance Company

5
Pet Plan is THE insurance company that all the other pet insurance companies wish they could be! Reviewed on: 26th July 2022
Sharon Bailey's avatar
Sharon Bailey

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