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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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0%
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Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Claims Paid Quickly

5
I have always had my claims paid quickly. Pet Plan keep me informed about the claim and also confirm when they have made a payment. This is exactly what you need when you pet is ill. Reviewed on: 26th July 2022

Very fast with advice and payments at a fare price

5
After 3 payments my dog damaged her hip joint beyond repair and had to go to a specialist she had to have a complete hip joint to replace it. Pet plan wpful all the way and paid the bills promptly what more can you ask. I NOW tell every one and they all ask what was the name of the insurance company. PET PLAN Reviewed on: 26th July 2022

prompt Service

5
When I was unfortunate in having to claim for treatment, my claim was settled promptly and efficiently Reviewed on: 26th July 2022

Best pet insurance there is.

5
Excellent service.Wouldn't use any other company. Reviewed on: 26th July 2022

Excellent service & support

5
I've always insured my cats with Petplan .They are always friendly & helpful. Most of all the reassurance they provide to an owner of 2 Street fighter ginger males is wonderful, especially over frequent claims for "war wounds.' Thank you so much Reviewed on: 26th July 2022

My dog would be blind without it

5
My puppy developed juvenile cataracts and if I didn’t take out a pet plan policy he would be blind now as I wouldn’t have been able to afford the surgery and all the follow up appointments and medication. They paid out very quickly with no quibbles, I throughly recommend it as you never know what whats round the corner Reviewed on: 26th July 2022

Happy Happy Happy !!!

5
As yet I have not had to make a claim but I am really really happy with everything about Pet Plan. They send regular hints .tips and information about pet allergies , behaviours , illnesses etc and they care deeply about everything to do with you and your pet . One more thing , I love the fact they refer to your individual dog by his/her name . I would thoroughly recommend them to anyone looking for pet insurance . Reviewed on: 26th July 2022

Exceeded expectations

5
Stress free claim when my Cat fell and was injured and snapped her front tooth which required an operation. They contacted our vet and took charge and simply paid without fuss. Reviewed on: 26th July 2022

Reliable pet insurance

5
Easy to claim quick payments no penalty for claiming. Reviewed on: 26th July 2022

First class service

5
Unfortunately I have a rather unhealthy dog and have to make several claims every year and I have never had anything but a prompt first rate response and payment made. The lifetime policy is worth every penny. Reviewed on: 26th July 2022

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