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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Easy to claim

5
So far, Bella is okay. She’s now 6 1/2 years old. She really loves food. I’m aware she visits homes of other cats for food! I know she will be looked after should a medical problem arise. Thanks Reviewed on: 26th July 2022

Always there when you need them

5
Customer Service is exemplary! There is always a friendly, calm voice on the end of the phone to help and advise you and claims etc are sorted very quickly and efficiently. We’ve been with them for 13 years now and would recommend them wholeheartedly. Reviewed on: 26th July 2022

Excellent Pet Insurance

5
Pet Plan dealt with my claim promptly wthout any fuss. Reviewed on: 26th July 2022

Pet Plan is with you in times of need.

5
Any timw I have needed Pet Plan it has been an easy straight forward process which has lessened the stress of rhe situation . Pleasant and helpful people at the end of the phone. Reviewed on: 26th July 2022

Superb cover

5
Quick and efficient at paying out claims, so no hassle when you're concerned about you pets welfare, lets you concentrate on getting them better, with no worries of how to pay fees. Reviewed on: 26th July 2022

We always need more information.

5
You can never learn.enough about your pets and this is just one way to learn,I have two sieames cats and they teach me on how to spoil them,and you teach me how to care for them, thank you. Reviewed on: 26th July 2022

Insurance for life

5
My young Sprocker has required both hips replacing, which clearly involved expensive surgery. Not only has Pet plan covered these cost, I was also informed that hydro therapy was covered in the aftercare.. Petplan may not be cheap; but cheap insurance that fails to cover adequately is not good value. Petplan is extremely good value Reviewed on: 26th July 2022

You can tell the vet "do what's necessary."

5
When you love your pet so much there can't be anything worse than knowing treatment is available for their illness, but you can't afford it. It's letting them down. But Petplan takes away any uncertainty and you can tell the vet to give any treatment necessary, confidently knowing that Petplan will help with the associated costs. I've insured my pets with them for nearly forty years and they've always been there when I've needed them. They're not a faceless organisation either, on the occasions I've had to call in to report a death or euthanasia I've been met with nothing but kindness and sympathy from the person at the end of the phone. Petplan will get my continued custom as long as I have pets. Reviewed on: 26th July 2022

Looking after my dog

5
As a first time dog owner I got into scrapes and Pet Plan were very supportive. My puppy is now just over two and thriving . Reviewed on: 26th July 2022

Petplan

5
My dog Murphy has had a few problems with his health and petplan services go above and beyond! Also they settle claims very quickly,which in itself is very helpful considering the price of vet bills would highly recommend to anyone who was unsure of pet insurance. Reviewed on: 26th July 2022

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