Smart Money People Logo

Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Petplan Pet Insurance reviews (2297)

5* SERVICE

5
No hassle claims for my Westie's allergies; she needs monthly injections which are paid for swiftly each time. Reviewed on: 26th July 2022

Peace of mind

5
PetPlan are an outstanding insurance company. It is so reassuring to know that your pet is covered for life for any illnesses etc. The fact that they are also trusted implicitly by vets practices speaks volumes and takes away yet another layer of concern away when claims need to be made. Our pug developed a liver shunt as a pup, and our claim was handled with empathy and efficiency. They aren't the cheapest, but they're certainly the best! Reviewed on: 26th July 2022

Peace of mind

5
Always prompt and quick to pay up x Peace of mind to know always covered as part of the family:-) Reviewed on: 26th July 2022

Best pet insurance company

5
Superb service, with lots of tips on looking after your animals health . This is an absolute bonus as it really helps into looking for symptoms which one would sometimes miss and giving your pets a better quality of life. Reviewed on: 26th July 2022

First class pet insurance company.

5
Company keeps you informed regularly of claim progress and settles claims very quickly. Reviewed on: 26th July 2022

Great pet insurance company

5
Easy to make a claim and quickly settled Reviewed on: 26th July 2022

Reliable

5
Have good concern towards pets, offer advice when needed. All claims are quickly responded to and customer kept informed. Very caring . Reviewed on: 26th July 2022

Pet Plan Policy

5
I have been with Pet Plan ever since we had our first dog in 2005 . The service has always been impeccable. The staff are polite and knowledgeable. Claims have never been disputed and paid within 2-3 days . We now have 4 rescue dogs who are also insured with Pet Plan and I would not dream of going anywhere else 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Reviewed on: 26th July 2022

Quick, efficient, helpful and understanding

5
An efficient service, quick and reliable. They take into consideration that your furry friend is a member of the family. Reviewed on: 26th July 2022

Petplan

5
When I had to make a claim Petplan were really easy to contact, super helpful and paid quickly. They send useful and interesting emails. I would highly recommend them. Reviewed on: 26th July 2022

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review