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Petplan: Pet insurance reviews

View other Petplan products
4.85
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

Petplan

5
My dog Murphy has had a few problems with his health and petplan services go above and beyond! Also they settle claims very quickly,which in itself is very helpful considering the price of vet bills would highly recommend to anyone who was unsure of pet insurance. Reviewed on: 26th July 2022
Diana Townroe's avatar
Diana Townroe

5* SERVICE

5
No hassle claims for my Westie's allergies; she needs monthly injections which are paid for swiftly each time. Reviewed on: 26th July 2022
Judith Jones's avatar
Judith Jones

Peace of mind

5
PetPlan are an outstanding insurance company. It is so reassuring to know that your pet is covered for life for any illnesses etc. The fact that they are also trusted implicitly by vets practices speaks volumes and takes away yet another layer of concern away when claims need to be made. Our pug developed a liver shunt as a pup, and our claim was handled with empathy and efficiency. They aren't the cheapest, but they're certainly the best! Reviewed on: 26th July 2022
David Cheetham 's avatar
David Cheetham

Peace of mind

5
Always prompt and quick to pay up x Peace of mind to know always covered as part of the family:-) Reviewed on: 26th July 2022
Angela cole's avatar
Angela cole

Best pet insurance company

5
Superb service, with lots of tips on looking after your animals health . This is an absolute bonus as it really helps into looking for symptoms which one would sometimes miss and giving your pets a better quality of life. Reviewed on: 26th July 2022
Daphne Roberts's avatar
Daphne Roberts

First class pet insurance company.

5
Company keeps you informed regularly of claim progress and settles claims very quickly. Reviewed on: 26th July 2022
Alexander Duncan's avatar
Alexander Duncan

Great pet insurance company

5
Easy to make a claim and quickly settled Reviewed on: 26th July 2022
Ros Atkins's avatar
Ros Atkins

Reliable

5
Have good concern towards pets, offer advice when needed. All claims are quickly responded to and customer kept informed. Very caring . Reviewed on: 26th July 2022
Nicholson's avatar
Nicholson

Pet Plan Policy

5
I have been with Pet Plan ever since we had our first dog in 2005 . The service has always been impeccable. The staff are polite and knowledgeable. Claims have never been disputed and paid within 2-3 days . We now have 4 rescue dogs who are also insured with Pet Plan and I would not dream of going anywhere else 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Reviewed on: 26th July 2022
Jennifer Taylor's avatar
Jennifer Taylor

Quick, efficient, helpful and understanding

5
An efficient service, quick and reliable. They take into consideration that your furry friend is a member of the family. Reviewed on: 26th July 2022
Angela Rutter 's avatar
Angela Rutter

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