Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
Meir's avatar
Meir
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2346)

Paid up quick

5
When my poor Henrietta had to have a scan due to a suspected brain tumor Pet plan paid up before my credit card bill came amazing Reviewed on: 26th July 2022
laurainne.leigh@yahoo.com's avatar
[email protected]

Brilliant, supportive and knowledgeable insurance provider

5
Pet plan had always been there for for both of my cats and I. Fair support and amazing service, quick vet payouts and clear insurance renewals. Reviewed on: 26th July 2022
CocoRuski 's avatar
CocoRuski

Tiptop

5
Having now used pet plan twice, I am so glad I took out insurance on my cat and even more pleased it was with petplan. The company are efficient, quick , no quibbles and with the vet able to complete all the paperwork claims online the role process couldn't be easier. Top marks for a tip top service. Reviewed on: 26th July 2022
Erika's avatar
Erika

Great pet insurance

5
Reliable quick service Friendly and cooperative Reviewed on: 26th July 2022
Mark smulian's avatar
Mark smulian

Archie

5
Over the years we have made various claims for different pets. The claims have been hassle-free and dealt with quickly and efficiently especially as some of them have been rather large. Reviewed on: 26th July 2022
Bill Parkinson's avatar
Bill Parkinson

Reliable honest and efficient.

5
I have never had to worry about whether a claim for one of my poorly cats will be honoured. Petplan has a brilliant online claims form that makes starting a claim an easy and quick process. Once submitted Petplan deals directly with my vets to ensure the correct information is passed on. All paperwork easily details excess amounts and any restrictions placed on the policies. I have absolute peace of mind when one of my pets is poorly that Petplan will be there for us! Reviewed on: 26th July 2022
Kelly F's avatar
Kelly F

Helpful Company

4
Pet plan always pay any claims promptly. Also they give advise if needed. Reviewed on: 26th July 2022
PaulOswald's avatar
PaulOswald

Reliable pet insurance

5
I have been with Petplan for almost 9years. I have never had a claim refused. The customer service staff have always been kind, understanding & helpful. I do not have reason to look elsewhere. I have recommended them to family & friends too. Reviewed on: 26th July 2022
Tracey's avatar
Tracey

A plan like no other

5
The plan is easy to sort and use and nothing is a hassle, always plenty of info to be gained and questions to be answered. Reviewed on: 26th July 2022
Jane's avatar
Jane

Excellent service

5
When my cat Eve was ill, Petplan made the process of claiming so easy it took pressure off me at a stressful time. Reviewed on: 26th July 2022
Suzanne Packer 's avatar
Suzanne Packer

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill