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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
88% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

Feel secure in knowing cat is covered for illness and accident

5
Our cat is seven years old. We adopted her from Cats Protection and haven’t made any claims so far, but are pleased to know if any mishaps occur, she will be very well protected with Petplan Reviewed on: 26th July 2022

Peace of mind

5
Pet Plan have been outstanding in supporting us & our two dogs. Never had any issues with claims & they were exemplary too when we sadly lost our girl just recently - thank you for being there Reviewed on: 26th July 2022

Eye operation on my elderly dog

5
I've had Pet plan covered for life,for 15years and not had to claim. But so glad I kept it in place. Now having to have medication frequently for my elderly dogs eyes.Pet plan as paid out all my claims within days service is quick.Would definitely recommend them.My year old dog is also insured with Pet Plan for life.Wouldn't go with anyone else. Reviewed on: 26th July 2022

Caring towards cats

5
Have used PetPlan for about 10 years. Reasonably priced for the cover provided, and love getting the informative emails about caring for my felines and what to look out for as they age. Reviewed on: 26th July 2022

Great cover, not cheap but quality

4
No problems when put in a claim for gastric ulcer. Like the helpful videos about issues like lameness etc that come through periodically. Reviewed on: 26th July 2022

They keep me informed

5
Love his pet plan send tailored articles to me about the same breed of dog that I have as they give me good tips on how to manage behaviour. It goes hand in hand with providing excellent insurance cover too! Reviewed on: 26th July 2022

Peace

5
Total peace of mind caring for Louie and love the articles on various aspects that might help in his care Reviewed on: 26th July 2022

An insurance company you can trust

5
Pet plan have always paid up promptly with no questions. I can’t think of any other insurance company that has consistently done that. Reviewed on: 26th July 2022

Glad to have it

5
Although expensive, when needed petplan dealt with my claims and queries efficiently and were generally very helpful Reviewed on: 26th July 2022

Helpful and petloving

5
I like the advice they send to my phone for my dog.When we had a problem a couple of years ago they paid quickly Reviewed on: 26th July 2022

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