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Petplan: Pet insurance reviews

View other Petplan products
4.84
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

Petplan

5
When I had to make a claim Petplan were really easy to contact, super helpful and paid quickly. They send useful and interesting emails. I would highly recommend them. Reviewed on: 26th July 2022
Jeanette Ely 's avatar
Jeanette Ely

Feel secure in knowing cat is covered for illness and accident

5
Our cat is seven years old. We adopted her from Cats Protection and haven’t made any claims so far, but are pleased to know if any mishaps occur, she will be very well protected with Petplan Reviewed on: 26th July 2022
Linda Fowle's avatar
Linda Fowle

Peace of mind

5
Pet Plan have been outstanding in supporting us & our two dogs. Never had any issues with claims & they were exemplary too when we sadly lost our girl just recently - thank you for being there Reviewed on: 26th July 2022
Lisa's avatar
Lisa

Eye operation on my elderly dog

5
I've had Pet plan covered for life,for 15years and not had to claim. But so glad I kept it in place. Now having to have medication frequently for my elderly dogs eyes.Pet plan as paid out all my claims within days service is quick.Would definitely recommend them.My year old dog is also insured with Pet Plan for life.Wouldn't go with anyone else. Reviewed on: 26th July 2022
T .Crawford 's avatar
T .Crawford

Caring towards cats

5
Have used PetPlan for about 10 years. Reasonably priced for the cover provided, and love getting the informative emails about caring for my felines and what to look out for as they age. Reviewed on: 26th July 2022
C M's avatar
C M

Great cover, not cheap but quality

4
No problems when put in a claim for gastric ulcer. Like the helpful videos about issues like lameness etc that come through periodically. Reviewed on: 26th July 2022
Janet Cummings's avatar
Janet Cummings

They keep me informed

5
Love his pet plan send tailored articles to me about the same breed of dog that I have as they give me good tips on how to manage behaviour. It goes hand in hand with providing excellent insurance cover too! Reviewed on: 26th July 2022
Rachael G's avatar
Rachael G

Peace

5
Total peace of mind caring for Louie and love the articles on various aspects that might help in his care Reviewed on: 26th July 2022
Diane Niven's avatar
Diane Niven

An insurance company you can trust

5
Pet plan have always paid up promptly with no questions. I can’t think of any other insurance company that has consistently done that. Reviewed on: 26th July 2022
Neil's avatar
Neil

Glad to have it

5
Although expensive, when needed petplan dealt with my claims and queries efficiently and were generally very helpful Reviewed on: 26th July 2022
Fiona Lonsdale's avatar
Fiona Lonsdale

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