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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.63 (5028 reviews)

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4.63

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Very affordable price considering I have no NCD.

Very affordable price considering I have no NCD. Easy to apply online. Reviewed on: 2nd August 2024

Simple and easy to arrange and lots of information e...

Simple and easy to arrange and lots of information easily available Reviewed on: 2nd August 2024

Very professional and helpful

I was a bit grumpy (nothing to do with Policy Expert in any way)on call but agent treated me with respect , he was very calm, and professional all through the call and gave me direction on how to find some information l required.. Reviewed on: 2nd August 2024

I haven't claimed anything on insurance so don't hav...

I haven't claimed anything on insurance so don't have much to say. Reviewed on: 2nd August 2024

Excellent service and value for money

Excellent service and value for money Reviewed on: 2nd August 2024

Good easy to understand no nonsense policy

Good easy to understand no nonsense policy Reviewed on: 2nd August 2024

Competitive price and benefits

When searching for motor insurance Policy Expert provided a very competitive price and some benefits as standard! They provided a personal touch by phoning and requesting proof of no claims! They were very helpful and gave me a moth to supply the required documentation! Thankfully I have not had to make a claim against this policy so cannot comment on the service should that happen. Very pleased with my choice! Also have my home insurance with this company. Reviewed on: 2nd August 2024

Straightforward to deal with with quick responses

Straightforward to deal with with quick responses Reviewed on: 2nd August 2024

All set up quickly

All set up quickly and follow up calls for my no claims and follow up calls to say that all was going ahead and that my policy was set up Reviewed on: 2nd August 2024

Good efficient service , value for money

Good efficient service , value for money Reviewed on: 2nd August 2024

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