Write a review

Policy Expert : Car Insurance reviews

Name: Car Insurance
Rating: 4.85 (5020 reviews)

View other Policy Expert products

4.82

Based on 5,020 reviews, last reviewed 3rd Jan 2025

99% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Latest lowest rating:

1

Motor policy expert insurance avoid! Motor policy expert insurance avoid! Experts in taking your money and wasting your time. Customer service is shocking. The people on the phone are use... Read more Reviewed on: 3rd January 2025

Read all reviews See your review

About this product

Our Policy Expert Car Insurance reviews can help you to find out what life as a Policy Expert customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Policy Expert Car Insurance reviews (5020)

Review of the Policy Expert, Car Insurance:

Very good

Very good service and customer service. Reviewed on: 14th September 2021

Motor policy expert insurance avoid!

Motor policy expert insurance avoid! Experts in taking your money and wasting your time. Customer service is shocking. The people on the phone are useless and don't care. They just want your money just scammers. Cancelled my policy after 1 month even after sending the correct documents as requested. Con artists you have been warned! AVOID Reviewed on: 3rd January 2025

Reply from Policy Expert Hi Steve, Thank you for taking the time to leave us a review, we are sorry to hear you were dissatisfied with your experience with Policy Expert. If you can send your policy number and details to [email protected] we can investigate this for you. Thanks, Joe Response date: 4th January 2025

Helpful and great prices would fully recommend

Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Policy Experts - Absolute sharks.

Absolute sharks. They took my money and insured my car AFTER I disclosed the modifications on the car I have just bought. THEN THEY CANCELLED the insurance 2 and a half weeks later because they say it has too many modifications. I did all the back ground checks before hand on the car, the car was completely clear and was bought from a reputable dealer. 2 and a half weeks later ie today. They ring me up and tell me that THEY are cancelling the insurance because the car has too many modifications. Even though they accepted it at the outset online when I paid for it. They are now charging me £79 from the initial deposit and first months premium that came out yesterday for cancelling the policy. They said it does not matter that they are cancelling, I still have to pay the cancellation fee. I mean, what can you say, I am just gobsmacked. They just gave the usual, its in the terms and conditions, I asked the girl how many times do you read the TnCs to which she replied I don't, but I would accept them if they were in there. Also as if that isn't bad enough. Any new insurance, I now have to select yes I have had insurance declined or cancelled in the last 3 years (through no fault of my own which puts the cost up). I have just been on the insurer admirals website and their site said to ring them when I input the modifications, as it would not let me carry on. That is what Policy Experts website should have done, stopped me and forced me to ring them and question me about the car. Admiral were happy with the Modifications when I spoke to them, as I disclosed exactly what Policy Expert had done. Not take the money, insure me for 2 and a half weeks, cancel it and charge me £79. #PolicyExpert @policyExpert Reviewed on: 26th November 2024

Easy to use, quick service and access your account a...

Easy to use, quick service and access your account any time through their portal. Reviewed on: 24th October 2024

Customer services

They have always been helpful when a question has arisen. Although I have had no accidents for many years. Reviewed on: 12th October 2024

Outstanding Service

Found Policy Expert online through a comparison site. Very easy to buy insurance, excellent price and when I had an online issue I called them. The call was answered very quickly and resolved there and then. Outstanding service. Reviewed on: 10th October 2024

Just renewed my motor insurance with Policy Expert.

Just renewed my motor insurance with Policy Expert. The renewal price was less than the previous year, which was a pleasant surprise. I found a cheaper price on a comparison site for similar cover and Policy Expert matched it. Reviewed on: 1st October 2024

Excellent customer service.

Excellent customer service. Helpful staff. Good service all round. Good price would highly recommend to family and friends. Reviewed on: 24th September 2024

Good Value and Easy to Use.

Very easy to use on-line and very good value for money. Reviewed on: 17th September 2024

very good, interesting stuff.

very good, interesting stuff.......... Reviewed on: 13th September 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Bike Insurance
from Swinton Insurance 2.31 from 11 reviews
Car Insurance
from Elephant Insurance 2.95 from 71 reviews
Car Insurance
from Cherished Vehicle Insurance 1.60 from 2 reviews

There's still more to see!

Policy Expert has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub