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Policy Expert : Home Insurance reviews

4.79
Based on 9,119 reviews, last reviewed 1st Dec 2024
100% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

They do noy pay out Refused to pay for shower leak because I run remote business from a shed. Notice that their positive reviews relate to how easy it is to buy, not how ... Read more Reviewed on: 1st December 2024
Olga W's avatar
Olga W

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9119)

Review of the Policy Expert, Home Insurance:

Cheap, honest and simple policies

5
Fabulous company. Always honest and upfront no hidden costs and easy to understand policies. Amazing customer service. Best insurance company I’ve come across - thank you! Reviewed on: 22nd August 2018

everything was easy to follow online and insurance p...

5
everything was easy to follow online and insurance price was really decent price Reviewed on: 4th August 2024

Great price and service.

5
Great price and service. Fast and efficient Reviewed on: 4th August 2024

Very smooth process and excellent value for money!

5
Very smooth process and excellent value for money! Reviewed on: 4th August 2024

Every thing you need to fill in is user friendly

1
Every thing you need to fill in is user friendly Reviewed on: 4th August 2024
Reply from Policy Expert Hello, Thanks for taking the time to leave us your review. Given your positive comments I am not sure your 1-star rating is reflective of your experiences with us, please do let me know if it is as we would love to get some further feedback from you. If there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 5th August 2024
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Policy Expert

Better policy, at a fraction of the price. Five stars.

5
I was a long standing customer for home insurance with my building society, but when my renewal came in at three times the price of the previous year, I decided to shop around. That's when I discovered Policy Expert. I got a better insurance policy for a fraction of the price I was quoted by my building society. I will definitely be renewing with them next time, and I shall also being looking to them when my car insurance comes up for renewal. Thank you Policy Expert. Reviewed on: 4th August 2024

Quick answering of phone and queries .

5
Quick answering of phone and queries . Never had any reason to doubt professionalism.. Happy to renew if price comparaible, which has been in the past . Thank you good service Reviewed on: 4th August 2024

Easy and quick

5
When moving house, the process to update my house insurance details was so easy and quick Reviewed on: 4th August 2024

Great, not needed a claim though so who knows

4
Great, not needed a claim though so who knows Reviewed on: 4th August 2024

Always happy to renew.

5
Always happy to renew. Clear policy wording and excellent support is needed. Reviewed on: 4th August 2024

Excellent price and good customer service.

5
Excellent price and good customer service. Really simple set up Reviewed on: 4th August 2024

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