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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Competitive pricing and straight forward documentation

5
Really easy to deal with. No complicated questions to try and answer. Easy to update details online Reviewed on: 24th August 2023

3 years in a row

5
I have used policy expert for the last 3 years, like for like insurance always the lowest price no hassle easy to set up. Couldn't ask for a better service. Reviewed on: 3rd August 2024

Excellent website and very competitive quote

5
Excellent website and very competitive quote Reviewed on: 3rd August 2024

Simple, straightforward to use and excellent value f...

5
Simple, straightforward to use and excellent value for money Reviewed on: 3rd August 2024

No problems with setting up policy .

5
No problems with setting up policy . Very easy process . Reviewed on: 3rd August 2024

It has been great so far!

5
It has been great so far! Have had no issues at all which is what you’d expect as a customer. Reviewed on: 3rd August 2024

simple to use, came up a cheaper, better option for...

5
simple to use, came up a cheaper, better option for me Reviewed on: 3rd August 2024

I paid a very good price and all good so...

5
I paid a very good price and all good so far Reviewed on: 3rd August 2024

Great experience when claiming for roof and very quick

5
Great experience when claiming for roof and very quick Reviewed on: 3rd August 2024

My policy was adapted to meet my needs and finances.

5
My policy was adapted to meet not only my needs but was reasonably priced to meet my restricted income. I receive information which keeps me update on any changes that may apply to my policy. I have had this policy for less than a year and so far fingers crossed, not needed to contact the team for any help or advise. Reviewed on: 3rd August 2024

Very easy to set up and easy to monitor via...

5
Very easy to set up and easy to monitor via the app Reviewed on: 3rd August 2024

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