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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Great Customer Service

4
This is my second year with Policy Expert, I have been in contact with customer services and they have been very professional and polite. There renewal quote was very competitive not like some other company's that try to rip you off on renewal, Thanks Policy Expert Reviewed on: 26th May 2018

Got the best price with Policy Expert.

5
Got the best price with Policy Expert. Reviewed on: 3rd August 2024

My brother

4
I was recommended to use Policy Expert by my brother. He did not receive the £50 as I used compare the market to join. This was not mentioned , rather disappointing. Reviewed on: 3rd August 2024

Building & contents insurance

4
I subscribed to policy expert through a price comparison site for my building and contents insurance.they were very helpful and the quotation was very good.my car insurance is due Sept.and I intend to request a quote for this. Reviewed on: 2nd August 2024

Understands my needs...

5
Understands my needs, easy to deal with and is great value for money! I would recommend Policy Expert for home insurance! Reviewed on: 2nd August 2024

So far so good

5
I've been with my current Home Insurance Policy with Policy Expert for a few months now. The on line procedure for purchasing the insurance was informative simple and quick. The price was reasonable and competitive. Hopefully I wont have to make a claim any time soon, so far so good with Policy Expert. Reviewed on: 2nd August 2024

Only online experience so far as we have not had a n...

4
Only online experience so far as we have not had a need for customer service Reviewed on: 2nd August 2024

Good value for money, easy to use website

5
Good value for money, easy to use website Reviewed on: 2nd August 2024

Great. Great. Good insurance. Nice policy.

5
Great. Good insurance. Nice policy. Reviewed on: 2nd August 2024

Online process is simple.

5
Online process is simple. Rates are competitive. Good value for money Reviewed on: 2nd August 2024

I couldn’t find anyone to beat policy experts qoutes...

5
I couldn’t find anyone to beat policy experts qoutes so I was vey pleased to go with them Reviewed on: 2nd August 2024

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