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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Competitive pricing and straight forward documentation

5
Really easy to deal with. No complicated questions to try and answer. Easy to update details online Reviewed on: 24th August 2023

Banging company

5
Made it very easy to change bits on our policy as life changes. V good customer service team. It's how companies should be Reviewed on: 2nd August 2024

Does what it says on the tin!

5
I looked for the cheapest insurer who met all my needs. Policy Expert fitted the bill. Reviewed on: 2nd August 2024

Policy Expert have been supportive from the start, m...

5
Policy Expert have been supportive from the start, more than any company I've been with previously. Reviewed on: 2nd August 2024

Be sure to Insure

5
What I needed is was you gave me, thank you. Reviewed on: 2nd August 2024

Good price, easy to deal with, would recommend to ot...

5
Good price, easy to deal with, would recommend to others Reviewed on: 2nd August 2024

Easy to arrange and at a good price

5
Easy to arrange and at a good price Reviewed on: 2nd August 2024

Very easy to deal with and helpful if any issues or...

5
Very easy to deal with and helpful if any issues or concerns and I have renewed several times with policy expert Reviewed on: 2nd August 2024

Best Cover at Competitive Price

5
Seemed to offer best cover at a competitive price - haven’t had to make a claim which is always the test for an insurance company - hopefully will not have to! Reviewed on: 2nd August 2024

Great policy covers everything I need at an amazing...

5
Great policy covers everything I need at an amazing price Reviewed on: 2nd August 2024

Awesome experience!

5
Awesome experience! Better cover than Saga for half the price! Reviewed on: 2nd August 2024

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