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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

I couldn’t find anyone to beat policy experts qoutes...

5
I couldn’t find anyone to beat policy experts qoutes so I was vey pleased to go with them Reviewed on: 2nd August 2024

Completely hassle free

5
Good value, cover includes everything the bigger brands do and the customer service has been great. Reviewed on: 2nd August 2024

Good based on 2 months experience

4
Hard to tell from only a couple of months selecting policy at all time high of insurances, but most seems fair/good, can’t rate excellent as nothing needed to rate this same as no bad experience to rate poor! Reviewed on: 2nd August 2024

Worth it and I love it. I recommend to all .

4
Worth it . It’s really good Worth it and I love it. I recommend to all . Reviewed on: 2nd August 2024

Friendly and helpful.

4
Friendly and helpful.Good value for money Reviewed on: 2nd August 2024

Gave a reasonable quote.

4
Gave a reasonable quote. Happy with policy. However you cannot judge these companies until you are unfortunate and need to claim Reviewed on: 2nd August 2024

Policy Expert is the ONE.

5
it was easy and straight forward to complete my new Buildings and contents insurance. Also a lot cheaper than previous insurer! I have mentioned to family and friends about yourselves. Reviewed on: 2nd August 2024

Top Insurance

5
Easy to talk to an advisor. No pressure. Details were explained clearly Reviewed on: 2nd August 2024

Great value for money and website uncomplicated

5
Great value for money and website uncomplicated Reviewed on: 2nd August 2024

Easy to deal with.

5
Easy to deal with. Competitive insurance prices Reviewed on: 2nd August 2024

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