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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

No fuss, no frills, no hassle.

No fuss, no frills, no hassle. Easy to arrange and very price competitive. Policy covers all my needs and is comprehensive and good value for money. Reviewed on: 2nd August 2024

Not needed to claim so no experience of this

Not needed to claim so no experience of this Reviewed on: 2nd August 2024

Better than the big boys.

All online and easy to do and beats Churchill and the like by a mile. Every part of the insurance application was so simple to do. Reviewed on: 2nd August 2024

Good price.

Good price. No problems booking online Reviewed on: 2nd August 2024

Very good service so far with a very good dashboard...

Very good service so far with a very good dashboard which is quiet good to navigate Reviewed on: 2nd August 2024

Great service and good value.

Great service and good value. Very helpful staff. Reviewed on: 2nd August 2024

Genuine insurance companies are hard to find

We had insured for a couple of years with another company. We had not made any claims and on renewal they said we could not renew with them. Policy expert helped us and quickly got us insurance. They did not take advantage of the situation Reviewed on: 2nd August 2024

Never had a problem and kept informed

Never had a problem and kept informed Reviewed on: 2nd August 2024

Top insurance

I’ve had policy expert Home insurance for a number of years now. Always competitively priced, with £1m rebuilding cost as standard plus extremely helpful customer service. Would highly recommend Reviewed on: 2nd August 2024

Fantastic!

Great! Nothing bad to say at all Reviewed on: 2nd August 2024

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