Write a review

Newsletter

Go to business site

Post Office: Savings reviews

Name: Savings
Rating: 2.24 (48 reviews)

View other Post Office products

2.24

Based on 48 reviews, last reviewed 16th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

10%

3 star

73%

Latest highest rating:

4

Mostly solid Good, had a competitive interest rate and I mostly had no issue with the account. Website was very basic but did the job fine. The only issue I had wa... Read more Reviewed on: 5th April 2024

Latest lowest rating:

2

setup account in june. setup account in june. Can only access it online which is abit of a problem as the site is often not working. 2 months after opening the account i mig... Read more Reviewed on: 16th August 2026

Read all reviews Write a review

About this product

Post Office savings reviews can help you to find out more about life at Post Office. How easy is it to contact Post Office? And how friendly are they? Our Post Office savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Post Office: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Post Office Savings reviews (48)

Very poor.

Very poor. Tried to open an online account. But could never put funds into the account. When I did speak to someone they said I had to post information to them. It was an online account. They just wanting us to use more services. Gave up and asked for account to be closed Reviewed on: 16th April 2024

Mostly solid

Good, had a competitive interest rate and I mostly had no issue with the account. Website was very basic but did the job fine. The only issue I had was when I tried to withdraw for the first time (did not even let me take out a few pound) - the website kept producing an uninformative error that told me to try again later. I had to call up to get the "lock" removed (after which withdrawals were no issue and were credited to my nominated account usually the following morning) which was fairly painless and the person who helped me was pleasant. If there is a danger of you needing to take out money, I would recommend trying first when you don't urgently need it to sort out this "lock" thing: I've seen other people talk about it and had more urgent situations than mine. Reviewed on: 5th April 2024

Cannot withdraw my own money.

Cannot withdraw my own money. Customer service total rubbish. Reviewed on: 23rd February 2024

Opened an account and heard nothing, received nothin...

Opened an account and heard nothing, received nothing, they didn’t ask for ID. I call them just over a month later and they told me the account had been closed due to no activity. Mistake by not checking reviews first. Very poor views all over the internet Reviewed on: 23rd January 2024

Unable to withdraw money to linked account - DO NOT TAKE OUT A POST OFFICE ACCOUNT

Unable to withdraw to pay my mortgage. Logged on no issuses just wont withdraw. After an hour waiting on the phone and being cut off I was told the account was susspended a year ago due to no activity, Its a savings account !!!!!!!! disgusted and will never use the post office for an account again Reviewed on: 29th December 2023

"easy access" savings account with no access to your savings

Several months after opening an easy access online savings account and depositing a significant amount of money, I attempted to make a withdrawal, only to be presented with the message "TRANSFER CANNOT BE APPLIED AT THIS TIME" On calling the 0800 number provided I was told that there was a technical fault with my account and "there's nothing I can do".... I filed an official complaint which was effectively ignored with the response "The complaints team is not trained to deal with such complaints" I remain unable to access my savings or close the account and my only course of action now would seem to be via the financial ombudsman. Reviewed on: 6th October 2023

Abysmal service

Paid several thousand into my POFS account via linked bank account 6 days ago - still no sign of it in my POFS account. The phone help line just replays a 'transactions are being processed' message. Absolutely dreadful/slow online system. Beware! Reviewed on: 22nd August 2023

Savings rates good

Excellent online savings account rates Reviewed on: 18th August 2023

Online bond

A warning to all stay clear. I have been trying on and off to move my matured bond to a linked account it is proving impossible, the system never seems to work. Next port of call ombudsman. Reviewed on: 31st July 2023

Incompetent system failures

Trying to open a joint online savings account: I got all the way through the application process with no problems to the very end, when I was asked to provide a 6-digit security number for each of us. The number simply would not enter; no matter what I tried it would only take 3 digits and no more. If I tried to accept the randomly-generated number offered by my browser, it reduced it to two or one digits. With no other way forward I got on the phone and described my problem (which I had to explain several times). The assistant suggested I try refreshing the page. Unfortunately when I did that I lost the two User ID numbers we had just been given, as a blank screen came up saying 'We are experiencing a technical failure'. I asked the assistant if she could access the User ID numbers for us, but she couldn't. She suggested sending out two security numbers by post, so we had to wait 5 days. When they arrived, of course there was no ID number on the letters, so I was still unable to access the account to set them. I got on the phone once more, and the assistant suggested I at least look at one of the security numbers by peeling off the black strip. Second problem: There is no number there. They have sent out two sheets of A4 paper under separate cover, both with a plastic strip with a black pattern on it. I thought I might start again from scratch. But now the system has our details it is asking for my security number. I tried clicking on ‘Forgot login details', but that will just involve waiting another 5 days for another pair of blank sheets of paper. So we will put our money elsewhere. Reviewed on: 21st July 2023

Do you have a different Post Office product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Easy access pot
from Beach 0.00 from 0 reviews
Savings
from Family Building Society 4.59 from 1409 reviews
Freedom Savings Account
from RCI Bank 4.84 from 11990 reviews

Want to see more from Post Office?

Business Banking
from Post Office 4.28 from 6 reviews
Money Card
from Post Office 4.21 from 9 reviews
Pet Insurance
from Post Office 4.06 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub