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Post Office: Savings reviews

Name: Savings
Rating: 2.14 (47 reviews)

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2.14

Based on 47 reviews, last reviewed 10th Jul 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

11%

3 star

74%

Latest highest rating:

4

Mostly solid Good, had a competitive interest rate and I mostly had no issue with the account. Website was very basic but did the job fine. The only issue I had wa... Read more Reviewed on: 5th April 2024

Latest lowest rating:

1

Had a post office account wanted to open another acc... Had a post office account wanted to open another account as I had a lot of money to invest I phoned post office savings they said they will need to co... Read more Reviewed on: 10th July 2026

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About this product

Post Office savings reviews can help you to find out more about life at Post Office. How easy is it to contact Post Office? And how friendly are they? Our Post Office savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Post Office Savings reviews (47)

Savings accounts.

7 weeks ago I tried to open a new savings account. I received an email confirmation and then nothing. I phoned to enquire and was told that the checks could take ten days. I had no more contact but was unable to access my account and therefore my funds. During three further phone calls I was passed from person to person and twice ended up waiting for the technical department to contact me. No more contact. Finally today the customer representative provided me with a new pass number ( why could no one else do this?) and I am able to access my account. I still haven't managed to open a new account, I was offered £30 compensation, which I haven't received and I am now in the process of moving my accounts to another provider. Reviewed on: 1st October 2019

Savings Bonds - okay rates, ZERO service

Their online bond only gives you access online, no telephone or counter service possible. Go online and it tells you nothing at all about your account except that you have a certain amount of money in there. No service possibilities, no history, no way to contact them no information on interest paid or when, or how. Nothing. Nothing about how to close the account either All you can do is log on and see that you deposited some money with them. 11 months and 25 days in I have still not received any interest payments (should be monthly) and I do not know if I can get my money out when my bond matures (6 days from now). No email contact. No phone contact. TERRIBLE service. DO NOT USE. Reviewed on: 11th February 2019

Two weeks to transfer money from linked account

I signed up for the online saver account, and linked it to my current account. I chose to transfer an initial amount on opening, but nothing appeared. The following day, still nothing, so I tried again, ... Nothing. I phoned the support, for through the maze of options to be told the obscure way to check online when my money would appear in my savings account. My savings account showed that it would take two weeks before the money from my linked account would appear in my savings account. That's an unacceptable time for an online transfer, so closed my new account and looked elsewhere for account linked by something faster than a sloth! Reviewed on: 15th December 2018

Branch is open

I opened an online savings account but needed to contact to go to the Post Office to submit my security checks. Unlike so many banks I can still do this in my local small town. Quick and efficient service - a convenient product that actually seems to care about individuals like me who don't want to have to travel 20 miles each way to visit a branch to get service. Well done Post Office! Reviewed on: 6th January 2018

Bad experience.

Although the proceeds from the sale of my house were transferred immediately by CHAPS into my Post Office Online Account it took another 7 days for the monies to appear in my Account. I am still awaiting a response from the PO to explain where the monies went! Reviewed on: 8th November 2017

PREMIUM BONDS

Put all your savings in Premium Bonds. 100% safe, and if you are like me, a steady supply of £25 , £50 , and £100 wins keep coming in, with the possibility of a million pounds. Don't be put off by "experts" who say you'll never win! I win almost every month, topping any interest rate you can get elsewhere. Reviewed on: 31st March 2017

efficient service for both deposits and withdrawals at my local PO

great friendly helpful staff. easy to manage account with a calculator. aids for the disabled community a the cashiers till. very straight forward and pays interest annually. Reviewed on: 6th November 2015

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