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RateSetter: Loans reviews

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4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Quick and amazing

5
Needed a loan for a car as mine kept cutting out. The application was easy and straightforward. Money in the bank the next day, amazing service and not complicated at all. Thanks a lot! Reviewed on: 29th June 2017
Chelsey Phoenix's avatar
Chelsey Phoenix

Quick easy to apply easy to use. Don't overlook people who mainstream lenders may not want to lend to. Love the philosophy.

5
I applied for a loan through my bank and was refused as I'd been overdrawn twice in the last 6 months. I was paying out more in payments to many different lenders so knew I could afford the repayments. Rate setter didn't argue they did the checks and set up the loan. Really helpful when discussing options on the phone. Extended the loan and this was simple. Really great service and easy to use website. Reviewed on: 29th June 2017
Fiona's avatar
Fiona

Excellent service

5
Easy to set up and fast to lend, I can't fault them. Reviewed on: 29th June 2017
Julian Head's avatar
Julian Head

Thought Zopa was best until I got a quote from Ratesetter

5
Very good rates...... Loan application was easy and money paid in very quickly... Reviewed on: 29th June 2017
Brian Bargewell's avatar
Brian Bargewell

Excellent service

5
It was the first time ever i needed to borrow money never had any experience before but i found the application process really simple. Borrowing money from them was much cheaper than any other high steet banks. I'm really satisfied with them I'd highly recommend them to anyone. Reviewed on: 29th June 2017
Gabor Szabo's avatar
Gabor Szabo

Easy applied for, application was very thorough

5
I found it easy to get my credit but the application was very thorough and any questions queried were warranted. Customer service was good. Reviewed on: 29th June 2017
Carol 's avatar
Carol

Reliable, quick and very efficient service

5
I have used RateSetter for quite a few years now and always paid back my loans. Every time I returned to the market for options I found Ratesetter to be the ideal combination of reliability, efficiency and speed. Very helpful and knowledgeable staff, a pleasure to work with. I highly recommend them to everyone I speak with. Good job guys! Bogdan Vasile London Reviewed on: 29th June 2017
Bogdan Vasile's avatar
Bogdan Vasile

Ratesetter setting standards

5
Great experience using ratesetter for free, all your personal financial needs all in one place and tailored to you, can't ask for more Reviewed on: 29th June 2017
Daniel's avatar
Daniel

Good service

5
I am 4 years already on this company, they are just amazing to serve people Reviewed on: 29th June 2017
Brigette Hughes's avatar
Brigette Hughes

Great experienc

5
Fantastic experience and quick phone help Reviewed on: 29th June 2017
Andrew Ben-Smith's avatar
Andrew Ben-Smith

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