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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.13 (240 reviews)

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4.08

Based on 240 reviews, last reviewed 13th Jun 2025

43% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews (240)

Review of the RBS, Basic Current Account:

Best day to day banking

Best day to day banking that's all that's needed . Reviewed on: 6th March 2023

Great Bank

I have held my account for over 10 years with RBS and always had great customer service and the app lets me do everything I need from the convenience of my own home Reviewed on: 1st June 2023

Best among the best

Friendly and best customer services Reviewed on: 15th May 2023

Great

Great to be banking with, caring and great customer services Reviewed on: 11th May 2023

GOOD

HELPFUL AND GOOD CURRENT ACCOUNT Reviewed on: 11th April 2023

Okay bank but could do better

my experience with rbs is mostly positive only negatives are with some of the recent price changes. Reviewed on: 10th April 2023

Voting rbs

Online banking is fast and simple. Security check is 10 out of 10. Fraudulent Transactions, I get a call or a message on them. Very happy with their service. Reviewed on: 5th April 2023

Great customer service

We are with RBS bank for almost 16 years. And we always receive the best customer service every time. Reviewed on: 5th April 2023

Royal Bank of Scotland

After 50 plus years as a customer ,of high networth, RBS have ignored at least 15 emails I have sent, I am in California on holiday and they have been told this MANY times but they continually tell me they are sending acitvation codes, despite me telling them I am in USA, WHY?????? I need access to my account to buy medication but they ignore this!!!!! I had a heart attack 3 weeks ago and they STILL ignore me!!! Pathetic!! John Mc Dade Reviewed on: 31st March 2023

Extra Secure

RBS has more security features than most other banks I have done business with. I feel my money is safe with them. Reviewed on: 30th March 2023

Responsible Bank

Been a customer for 58 years always been treated well and bank has helped me over the years. Reviewed on: 30th March 2023

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