Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.37
Based on 550 reviews, last reviewed 11th Mar 2025
177% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Very good customer service from Kim. Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (550)

Review of the Saffron Building Society, Mortgages:

Great app and top customer service.

5
I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my account and the app is not lpleasant. Reviewed on: 11th December 2024

Thank you

5
Very helpful and understanding, thank you for listening to my request and the staff were all excellent. I will recommend friends and family to use Saffron Reviewed on: 23rd July 2024

Great service and good product knowledge!

5
Great service and good product knowledge! The staff are polite and friendly and good at understanding customer needs! Well done! Reviewed on: 19th July 2024

Efficiently dealt with, prompt service

5
Efficiently dealt with, prompt service Reviewed on: 18th July 2024

Helen Cooper of the Mortgage Redemption Service

5
We have had wonderful interactions especially with Helen Cooper of the Mortgage Redemption Service. Helen is always clear, friendly, supportive, encouraging and brilliant at helping us find a way through. We cannot thank her enough. Reviewed on: 18th July 2024

Great service & very supportive in difficult times

5
Easy to speak to and get through too. Good support when I had difficulties last year. Thank you Reviewed on: 18th July 2024

Customer service very supportive

5
Customer service very supportive Reviewed on: 17th July 2024

The team are all extremely friendly, helpful and pro...

5
The team are all extremely friendly, helpful and professional but unfortunately the rules that are out of their control are not always fair. The mortgage rate is always on the higher side of lenders Reviewed on: 12th July 2024

We have had a good experience so far.

5
We have had a good experience so far. It was all alittle difficult for us but saffron last minute managed to help us with a product switch. Reviewed on: 9th July 2024

good communication and cervices, i got good experience

5
good communication and cervices, i got good experience Reviewed on: 5th July 2024

Excellent customer service

5
The customer service has been very efficient and friendly, especially Rosanna Nahome. Reviewed on: 2nd July 2024