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Saffron Building Society: Mortgages reviews

4.28
Based on 468 reviews, last reviewed 17th Jan 2025
24% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Good friendly phone conversation Good friendly phone conversation Reviewed on: 17th January 2025
Ray's avatar
Ray

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (468)

Great Service

5
Very helpful, clear information and service when we came to renew our mortgage. Reviewed on: 22nd February 2024

The staff were fabulous.

4
The staff were fabulous. I received an excellent service. Reviewed on: 21st February 2024

Always friendly, helpful, knowledgeable and efficient.

5
Always friendly, helpful, knowledgeable and efficient. Very happy customer Reviewed on: 21st February 2024

nice helpful staff who are easy to talk to & underst...

4
nice helpful staff who are easy to talk to & understand, dont know what else to say really. this box needs a lot of characters to enable me to progress to the next page. Reviewed on: 21st February 2024

Late mortgage payment

5
I had a cash issue and called to explain that I wouldn’t have my mortgage payment on the due date. I would have it 4 days later. The lady on the phone was very attentive and reassured me it would be fine. Put me at ease at a slightly stressed time. Reviewed on: 21st February 2024

Lisa Holden excellent representative

5
Lisa Holden was excellent, explained everything in a very clear and concise manner, the company is lucky to have someone like her. Reviewed on: 21st February 2024

I dealt with very very helpful women especially Hele...

5
I dealt with very very helpful women especially Helen Coe who made everything easy to sort out Reviewed on: 21st February 2024

EXCELLENT SERVICE FROM SAFFRON BUILDING SOCIETY.

5
When I first got the mortgage I was provided with clear information on a single sheet showing amounts to be paid off the original debt, interest paid etc for each year.The amount they anticipated I would have to pay whenthe fix rate ended and I had a variable rate to deal with was predicted. I have now been given another 5 year fixed mortgage and in spite of recent B.O.E. interest rate rises the monthly patmnts are not too dissimilar to said predicted payments so I am very happy with that. Rosana, who helped me arrange this new mortgage product was patient, courteous and informative. I am very happy all round with the service I received. Reviewed on: 21st February 2024

Prompt and efficient answered queries

5
Prompt and efficient answered queries Reviewed on: 21st February 2024

Great Service

5
Gabby was very helpful and sorted out my remortgage very quickly. Reviewed on: 8th February 2024

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