Write a review

Newsletter

Go to business site

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.74 (1084 reviews)

View other Saffron Building Society products

4.74

Based on 1,084 reviews, last reviewed 10th Jul 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Mortgages reviews (1084)

It was what it was supposed to be

It was what it was supposed to be Reviewed on: 6th February 2026

The staff at Saffron BS have always been incredibly...

The staff at Saffron BS have always been incredibly helpful, particularly Lisa H. who goes above and beyond to ensure customers are happy and all their queries have been resolved. Excellent service, I will always recommend Saffron to family/friends. Reviewed on: 5th February 2026

Efficient, personal customer service

Anne was able to help immediately with my enquiry regarding our mortgage arrangement. It's always nice to speak to somebody and have the right outcome without having to go through a lot of computer menus first. Reviewed on: 4th February 2026

password help

Lisa was most patient and polite throughout the call Reviewed on: 3rd February 2026

Outstanding Staff Support

The staff were extremely helpful, calling me twice and never giving up until they had confirmed receipt of the payment. They were pleasant and professional throughout. Reviewed on: 31st January 2026

Great customer service

Very good renewal of our mortgage experience, customer service were excellent with both product and process knowledge, it was so easy to do. Reviewed on: 30th January 2026

Excellent and speedy response from Alannah Harris.

Excellent and speedy response from Alannah Harris. Reviewed on: 30th January 2026

Excellent service

Leon was excellent from start to finish. He communicated really well and was always happy to explain my options in more detail when I needed it. He clearly explained the different products available so I could make an informed choice. He was easy to contact, responded quickly to emails, and sent all documents over promptly, making the whole process straightforward and efficient. Reviewed on: 29th January 2026

A very customer focussed and attentive service

A very customer focussed and attentive service Reviewed on: 29th January 2026

The mortgage discussion was thorough

The mortgage discussion was thorough, considered, and very useful in comparing what was on offer Reviewed on: 29th January 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Mortgage
from Danske Bank UK 4.19 from 4 reviews
Mortgages
from Tipton & Coseley Building Society 4.45 from 22 reviews
Mortgages
from Tandem 4.06 from 1 reviews

Want to see more from Saffron Building Society?

Savings
from Saffron Building Society 4.84 from 6965 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub