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Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.57
Based on 826 reviews, last reviewed 17th Sep 2025
2% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
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Latest highest rating:

5

I spoke to Anne Sleeper today who provide an excelle... I spoke to Anne Sleeper today who provide an excellent explanation of my overpayment options at the end of the current mortgage product. Anne also con... Read more Reviewed on: 17th September 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (826)

Great advice from knowledgeable team

5
Kim gave me great advice on my options for updating my mortgage. Explained the everything clearly to allow me to make my own decision. Overall a great service. Reviewed on: 13th June 2025

Excellent experience throughout.

5
Excellent experience throughout. Lisa Howard has always been approachable, and incredibly responsive. Reviewed on: 12th June 2025

Getting to speak to an actual person was really good...

5
Getting to speak to an actual person was really good and not waiting to get through was brilliant. Kim was excellent and went through my renewing or changing my mortgage options with very clear outcomes and numbers to go away and think about- thanks Kim Reviewed on: 12th June 2025

Suppled all the information I needed

5
Suppled all the information I needed Reviewed on: 12th June 2025

Easy to deal with , my call answered promptly and th...

5
Easy to deal with , my call answered promptly and the lady had a great knowledge of the products Reviewed on: 12th June 2025

As a b2l landlord I have been disappointed with the...

5
As a b2l landlord I have been disappointed with the high product transfer rates in comparison to other lenders. Reviewed on: 10th June 2025

Clear and efficient advice

4
the advisor was very helpful WHEN i eventually got through on the phone and answered all my queries efficiently and clearly. However the phone line was very annoying. I had to call about fur times before I actually managed to get through to anyone. On the first three occasions it kept on repeating the options even after I pressed the correct one - it just acted like I hadn't not. Very frustrating. Reviewed on: 10th June 2025

Thank you

5
Very clear and straight forward advice from retentions adviser Kim Willett. Reviewed on: 10th June 2025

Leon walker was a great adviser.

5
Leon was great, even with challenging underwriters not looking at past history and loyalty. Reviewed on: 10th June 2025

Leon was Fantastic and did the best for us.

5
Leon was Fantastic and did the best for us. Reviewed on: 10th June 2025

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