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Saffron Building Society: Mortgages reviews

4.28
Based on 468 reviews, last reviewed 17th Jan 2025
24% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
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5%
See only 1 star reviews
8%

Latest highest rating:

5

Good friendly phone conversation Good friendly phone conversation Reviewed on: 17th January 2025
Ray's avatar
Ray

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (468)

However, the process of remortgage are inadequate.

4
It was a substantial and good experience throughout these 5 years. We never had an issue with Saffron. Reviewed on: 8th February 2024

Great advice on remortgaging our Buy-to-Lets

5
Very efficient service offering us the 2 possible options for remortgaging Reviewed on: 8th February 2024

BTL Mortgage Product Transfer Experience

4
Friendly and prompt response and ability to talk to a knowledgeable person very quickly which is appreciated. Administratively still requiring wet signatures is tedious and not ideal for the environment. Product transfer options limited and uncompetitive. Reviewed on: 8th February 2024

Saffron team were very prompt in answering questions...

5
Saffron team were very prompt in answering questions, explaining options and next steps. Reviewed on: 7th February 2024

When you call, people are very personable and helpful.

5
When you call, people are very personable and helpful. Very human! Reviewed on: 6th February 2024

I have been with saffron BS for approaching 11 years...

5
I have been with saffron BS for approaching 11 years, and I have always received a good level of service, same goes for the mortgage deal switch I have just completed. Reviewed on: 30th January 2024

It would be great to have an only portal for the mor...

4
It would be great to have an only portal for the mortgage products. It feels a little old fashioned not to have such facilities. Reviewed on: 30th January 2024

Very quick to respond and always there if needed.

5
Very quick to respond and always there if needed. Online portal and excellent way to communicate Reviewed on: 24th January 2024

No contact regarding changes

3
Your company arbitrarily decided the change and lower the amount it was drawing for my mortgage repayment when I had given specific instructions for a set amount to be standard. It then took me some time to be able to make contact with you as I do not have access to my online account with your company. To rectify the matter I in the end had to set up a separate repayment standing order with my bank. Reviewed on: 24th January 2024

The outcome was good but the process took a very lon...

4
The outcome was good but the process took a very long time Reviewed on: 24th January 2024

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