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Saffron Building Society: Mortgages reviews

4.75
Based on 1,084 reviews, last reviewed 10th Jul 2026
15% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Very helpful and personal customer service. Very helpful and personal customer service. You still speak to a real person. Pretty good value for money mortgage products. Reviewed on: 10th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

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Saffron Building Society Mortgages reviews (1084)

Was very good experience with saffron building society

5
Was very good experience with saffron building society Reviewed on: 29th January 2026

The mortgage advisor was very helpful and friendly.

5
The mortgage advisor was very helpful and friendly. Since I am not computer savvy she was understanding. Reviewed on: 28th January 2026

The mortgage advisor was very helpful and friendly.

5
The mortgage advisor was very helpful and friendly. Since I am not computer savvy she was understanding. Reviewed on: 28th January 2026

The advisor was very helpful with products which w...

5
The advisor was helping me with the products which was making it easier for me to understand. Reviewed on: 28th January 2026

The advisor was very helpful with products which w...

5
The advisor was helping me with the products which was making it easier for me to understand. Reviewed on: 28th January 2026

Very good service on specialist mortgage.

5
Very good service on specialist mortgage. Reviewed on: 28th January 2026

Highly professional response.

5
Highly professional response and a 'how can we make this work' culture. Reviewed on: 28th January 2026

Very smooth and straight forward process

5
The process was very smooth and straight forward. Reviewed on: 27th January 2026

Mortgage was extremely smoothly.

5
Mortgage from start to finish went extremely smoothly. We were kept informed at every stage Reviewed on: 27th January 2026

difficult questions answered in a simple way

5
I asked the lady couple of difficult questions which she explained in a very simple which i could easily understand Reviewed on: 27th January 2026

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