Write a review

Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.55 (821 reviews)

View other Saffron Building Society products

4.57

Based on 821 reviews, last reviewed 12th Sep 2025

2% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

10%

Latest highest rating:

5

Kim was so helpful and patient Kim was so helpful and patient with all my questions. She made everything easy to understand , what we need to do next, what our options are , the cos... Read more Reviewed on: 12th September 2025

Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Mortgages reviews (821)

The lady I communicated with was both informative an...

The lady I communicated with was both informative and precise. Reviewed on: 16th June 2025

Staff member knowledglable and patient

Staff member knowledglable and patient Reviewed on: 16th June 2025

Lisa was incredibly knowledgeable and attentive, gui...

Lisa was incredibly knowledgeable and attentive, guiding me patiently through my myriad mortgage queries with clear explanations and insightful advice. Her expertise made the complex process feel much more manageable, and I truly appreciated her support every step of the way. Reviewed on: 16th June 2025

Great customer service

The support from Lisa Howard in the mortgage department was great! Helped to address all my issues. Saffrons mortgage rates are high hence the lower score Reviewed on: 16th June 2025

Easy and friendly would recommend

Easy and friendly would recommend Reviewed on: 13th June 2025

Great advice from knowledgeable team

Kim gave me great advice on my options for updating my mortgage. Explained the everything clearly to allow me to make my own decision. Overall a great service. Reviewed on: 13th June 2025

Excellent experience throughout.

Excellent experience throughout. Lisa Howard has always been approachable, and incredibly responsive. Reviewed on: 12th June 2025

Getting to speak to an actual person was really good...

Getting to speak to an actual person was really good and not waiting to get through was brilliant. Kim was excellent and went through my renewing or changing my mortgage options with very clear outcomes and numbers to go away and think about- thanks Kim Reviewed on: 12th June 2025

Suppled all the information I needed

Suppled all the information I needed Reviewed on: 12th June 2025

Easy to deal with , my call answered promptly and th...

Easy to deal with , my call answered promptly and the lady had a great knowledge of the products Reviewed on: 12th June 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Teachers Building Society 4.43 from 5 reviews
Fixed Rate Mortgage
from first direct 4.56 from 42 reviews
Tracker Rate Mortgage
from HSBC 3.67 from 15 reviews

Want to see more from Saffron Building Society?

Savings
from Saffron Building Society 4.65 from 4985 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub