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Saffron Building Society: Mortgages reviews

4.28
Based on 469 reviews, last reviewed 20th Jan 2025
18% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Always brilliant customer service. Always brilliant customer service. Rates are poor though Reviewed on: 20th January 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Saffron Building Society Mortgages reviews (471)

When I Contact Saffron They Are Always Very Helpful.

5
When I Contact Saffron They Are Always Very Helpful. Every Member Of Staff I Have Spoken To Explain The Information So It Is More Easily To Understand. Reviewed on: 12th March 2024

User ID not working

2
I raised a case to reset my password. It still doesn't work and my account is locked. The first time I changed my password and the website hung for over 5 minutes and trying new temp password and changed password on a different device locked my account. After the second password reset my account locked on the first attempt to sign in using the Saffron generated password. I still have no access Reviewed on: 12th March 2024

Great service from the mortgage retention team

5
Great service from the mortgage retention team Reviewed on: 11th March 2024

Always helpful.

5
The lady I spoke with was very precise and very helpful. Gave me exactly what I needed as has her colleagues previously. Also got answered quite quickly when in queue. Reviewed on: 11th March 2024

Provided a mortgage when required - slightly expensi...

4
Provided a mortgage when required - slightly expensive compared with the market at the time. Reviewed on: 10th March 2024

I’ve been in luck to talk to Rosanna and Lisa Holden...

5
I’ve been in luck to talk to Rosanna and Lisa Holden and they helped me a lot with my product switch. Thank you for that! Reviewed on: 8th March 2024

the advisor i spoke to was really helpful and also m...

5
the advisor i spoke to was really helpful and also made me feel valued. she did not rush me at all on the call Reviewed on: 5th March 2024

very easy going with ease of contact and information...

5
very easy going with ease of contact and information being readily available. Reviewed on: 27th February 2024

Caring and helpful

5
Helped me when my husband died by sorting out a mortgage for me. My bank after being a customer for nearly 40 years did nit want to know. I am grateful to Saffron for coming to my rescue. Reviewed on: 26th February 2024

Very easy to deal with.

5
Very easy to deal with. Staff are friendly, knowledgeable and always willing to help Reviewed on: 26th February 2024

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