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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1124 reviews)

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4.75

Based on 1,124 reviews, last reviewed 8th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Great service It was really easy to get to speak to the right person, there was no waiting time and my query was dealt with immediately. Reviewed on: 8th September 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1124)

Urgently responded to query when I needed it most it...

Urgently responded to query when I needed it most it’s much appreciated Reviewed on: 16th April 2026

happy bunnie.

Fantastic service very proffessinal and answeared all my questions prompley Reviewed on: 16th April 2026

Conversation with your representative

Kim Willett was very understanding of our situation and possible needs, whilst explaining the process very clearly. Reviewed on: 15th April 2026

Lisa (Howard) - very helpful in the redemption process

Lisa (Howard) was very pleasant to deal with and most helpful in a sometimes stressful process (ie transferring large sums of money!), accelerating the process where possible and keeping me up to date Reviewed on: 15th April 2026

Our mortgage approval tool much longer than expected...

Our mortgage approval tool much longer than expected and we were asked a number of times for evidences we had already provided in a different format or simply again. Hard to say who caused this but needless to say it was frustrating at times. That's said my first echange with Anne Sleeper today was really good. Reviewed on: 10th April 2026

Seamless rate swap

Did a self build mortgage initially but due to competitive rates going forward we swapped to a discounted one for 2 years . Reviewed on: 9th April 2026

The person I spoke with was very easy to talk with,...

The person I spoke with was very easy to talk with, talked about options and made me feel at ease Reviewed on: 9th April 2026

Great service and informative.

Very professional and answered all my questions. I’ve been happy with the mortgage borrowing in the past and have no reason to change to another provider. Reviewed on: 8th April 2026

Friendly and helpful in solving any issues

Friendly and helpful in solving any issues Reviewed on: 8th April 2026

Kim was very helpful and answered my questions.

Kim was very helpful and answered my questions. Reviewed on: 7th April 2026

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