Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.37
Based on 550 reviews, last reviewed 11th Mar 2025
177% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
7%

Latest highest rating:

5

Very good customer service from Kim. Very good customer service from Kim. She was clear, precise & concise. Reviewed on: 11th March 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (550)

Review of the Saffron Building Society, Mortgages:

Efficiently dealt with, prompt service

5
Efficiently dealt with, prompt service Reviewed on: 18th July 2024

was dealt with very professionally , very impressed

5
was dealt with very professionally , very impressed Reviewed on: 4th March 2025

Saffron is very thorough, and clearly care about the...

5
Saffron is very thorough, and clearly care about their customers. Lisa was of great help. Reviewed on: 4th March 2025

Excellent customer service, very nice to speak to, e...

5
Excellent customer service, very nice to speak to, explained everything i wanted to know, quick service and as customer services go it was definitley one of the better and easy services i have used. Lovely lady, recommend a pay rise Reviewed on: 4th March 2025

Lisa was very professional and helpful

5
Lisa was very professional and helpful Reviewed on: 3rd March 2025

Great customer service

5
Kim was so helpful and friendly and really explained everything to me without making it all sound too complicated. Reviewed on: 28th February 2025

Lisa was excellent and very pleasant.

5
Lisa was excellent and very pleasant. Reviewed on: 28th February 2025

Very friendly customer service and professional appr...

5
Very friendly customer service and professional approach- felt very comfortable discussing my mortgage Reviewed on: 28th February 2025

Excelent Customer Service

5
Financial Advisor rang in good time and clarified everything that needed to be done. Excellent service! Reviewed on: 28th February 2025

Kim was very helpful and patient on the phone and ex...

5
Kim was very helpful and patient on the phone and explained my options clearly Reviewed on: 28th February 2025

I’ve been dealing with Helen Coe for approx 12 month...

5
I’ve been dealing with Helen Coe for approx 12 months and during that period she has dealt with me/account empathetically, with understanding and professionally. She has been fantastic! Reviewed on: 28th February 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products