Smart Money People Logo

Saffron Building Society: Mortgages reviews

4.30
Based on 456 reviews, last reviewed 18th Dec 2024
12% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
14%
See only 3 star reviews
7%
See only 2 star reviews
5%
See only 1 star reviews
8%

Latest highest rating:

5

Great app and top customer service. I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my acc... Read more Reviewed on: 11th December 2024
Gilles T's avatar
Gilles T

Latest lowest rating:

1

Hard work, changing criteria and ZERO flexibility Hard work (which isn't an issue), however the changing of criteria is hard to stomach. Also the speed they do things is mind blowing, rather than aski... Read more Reviewed on: 18th December 2024
Andrew 's avatar
Andrew

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (456)

Review of the Saffron Building Society, Mortgages:

Great app and top customer service.

5
I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my account and the app is not lpleasant. Reviewed on: 11th December 2024

Friendly, easy and good value

5
Staff are always friendly, helpful and easy to access and use service. Reviewed on: 16th October 2024

Always helpful friendly and efficient.

5
Always helpful friendly and efficient. Someone phoned to check if I’d received information I was sent. I’ve not rated the value for money as excellent because I’ve not made a complete check of mortgages offered elsewhere but I think it’s at least good. Reviewed on: 11th October 2024

friendly and helpful customer service

4
friendly and helpful customer service Reviewed on: 8th October 2024

I like this business.

5
I like this business. Very good customer service - responding to phone calls, emails etc. Reasonable choice of products. Feels like a small but professional building society. Reviewed on: 8th October 2024

Lisa Howard was extremely helpful thank you.

5
Lisa Howard was amazing and made sure that I understood everything about my questions after my solicitor was not able to explain my questions. Lisa fully explained it and I now understand and came away happy and satisfied with the service from Lisa. Thank you. Reviewed on: 26th September 2024

A good mortgage at an excellent rate.

5
A good mortgage at an excellent rate. Reviewed on: 26th September 2024

Changing fixed rate deal

5
I changed my fixed rate deal to take advantage of the lower rates offered. This was dealt with within 24 hours which gave me considerable peace of mind. Reviewed on: 23rd September 2024

Helpful and friendly advisor

5
The advisor was very helpful, friendly and explained my options fully. Reviewed on: 22nd September 2024

Excellent customer service.

5
Excellent customer service. Phone is answered promptly and the person who answers is helpful and provides the information I need Reviewed on: 21st September 2024

Alwa.ys friendly and helpful

5
Every time I have to speak to someone, they are always friendly and helpful. The best thing is that the phone is answered with little or no waiting time. We are very happy with Saffron. Reviewed on: 16th September 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products