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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.34 (525 reviews)

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4.33

Based on 525 reviews, last reviewed 22nd Feb 2025

204% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

13%

Latest highest rating:

5

No troubles with Saffron, staff are very knowledgeab... No troubles with Saffron, staff are very knowledgeable with their mortgages and very polite advising clients on new mortgage rates. Although disappo... Read more Reviewed on: 22nd February 2025

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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025

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About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (525)

Review of the Saffron Building Society, Mortgages:

Very impressed!

I’m always very impressed when I call customer services whether it is in relation to my savings or mortgage account. Reviewed on: 16th January 2024

Excellent product, and professional customer service.

Excellent product, and professional customer service. Always helpful, always friendly. Reviewed on: 24th January 2025

Fantastic First Impression!

Today is my first day as a Mortgage Customer with Saffron Building Society. I have just received my welcome email with my User ID to log into my online account. But I was having problem login in. So, I decided to call Customer services for assistance. I felt so pleased to have had Alannah on the other side of the line! She was so helpful, knowledgeable and professional. She talked me through the process so patiently. She didn't leave me until she was sure that I was successfully logged in. She gave me an excellent first impression of Saffron Building Society. And she even exceeded my expectations. ~ Mr G.O. Solarin (A/c. No. 109711218) Reviewed on: 23rd January 2025

Saffron Self Build - Well Managed

Saffron have been very good at managing my self-build mortgage. They lost my business at the end of that by not providing a replacement product quote at a comprable price in a speedy manner, however the mortgage servicing team have worked very quickly to provide all the necessary details to the new provider Reviewed on: 22nd January 2025

Lookin to renew my mortgage.

Lookin to renew my mortgage. The first person I spoke to passed on the info I gave to Lisa who rang me promptly the following day and was very friendly and informative. Reviewed on: 21st January 2025

Great experience with Lisa

Lisa was extremely helpful, answered all of my questions and took the time to explain everything to me Reviewed on: 21st January 2025

Very helpful and consistent advice given over the te...

Very helpful and consistent advice given over the telephone. Reviewed on: 21st January 2025

Always brilliant customer service.

Always brilliant customer service. Rates are poor though Reviewed on: 20th January 2025

Good friendly phone conversation

Good friendly phone conversation Reviewed on: 17th January 2025

Expat Landlord

For my situation being an Expat landlord not that many choices but always friendly informed staff and really helpful and very reactive. Reviewed on: 17th January 2025

Poor response from extension team.

Poor response from extension team. Reviewed on: 15th January 2025

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