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Saffron Building Society: Mortgages reviews

4.41
Based on 607 reviews, last reviewed 17th Apr 2025
385% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Lisa and all the staff are very helpful - excellent... Lisa and all the staff are very helpful - excellent customer service. Reviewed on: 17th April 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (607)

Review of the Saffron Building Society, Mortgages:

Great app and top customer service.

5
I was a member years ago then closed my accounts when I needed the money after moving from Birmingham to Portsmouth.and they accepted to reopen my account and the app is not lpleasant. Reviewed on: 11th December 2024

Lisa and all the staff are very helpful - excellent...

5
Lisa and all the staff are very helpful - excellent customer service. Reviewed on: 17th April 2025

Anne was lovely.

5
Anne was lovely. Great support in my questions. Reviewed on: 17th April 2025

I spoke with Kim who was knowledgeable, friendly and...

5
I spoke with Kim who was knowledgeable, friendly and helpful. Reviewed on: 16th April 2025

Was a pleasure and very helpful, help me to understa...

5
Was a pleasure and very helpful, help me to understand all my options Reviewed on: 16th April 2025

Friendly and efficient service

5
Our recent experience with Lisa Holden has been faultless. She was friendly, professional and very efficient which made the switching of our mortgage to a new product easy. Reviewed on: 16th April 2025

I didn’t have to wait long for someone to answer the...

5
I didn’t have to wait long for someone to answer the call and my request was dealt with quickly and professionally. Reviewed on: 16th April 2025

polite ,helpful and efficient service

5
polite ,helpful and efficient service Reviewed on: 16th April 2025

First contact and I’m impressed.

5
Anne was able to answer all of my questions and gave clear responses. Reviewed on: 16th April 2025

End of mortgage options

4
The lady I spoke to today was very friendly and knowledgeable but I was a little disappointed that Saffron were not able to offer me some better deals when my current ends at the end of July. I am on a variable rate but these seem not to be available to me now. Reviewed on: 16th April 2025

The service i received was excellent.

5
The service i received was excellent. Reviewed on: 15th April 2025

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