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Saffron Building Society: Savings reviews

4.51
Based on 3,764 reviews, last reviewed 31st Jan 2025
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent service with a smile as usual. Excellent service with a smile as usual. Reviewed on: 31st January 2025
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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3766)

Review of the Saffron Building Society, Savings:

Customer Service at it's best.

5
Went to counter and spoke with a very pleasant young lady called Florrie, she was as helpful and efficient as she could possibly be, she was patient and answered all my questions as best she could. Thank you Florrie (sorry if the name is spelt wrong). Reviewed on: 5th November 2024

Customers are always friendly and ready to interact.

5
Customers are always friendly and ready to interact. Very easy to have conversations Reviewed on: 22nd January 2025

Like the new branch, staff are lovely and polite

5
Like the new branch, staff are lovely and polite Reviewed on: 22nd January 2025

visited the ware branch lovely service and so happy...

5
visited the ware branch lovely service and so happy to have them on the high street Reviewed on: 22nd January 2025

Good, had a wait a little bit to be served but helpf...

5
Good, had a wait a little bit to be served but helpful staff. Reviewed on: 22nd January 2025

I am a new customer to Saffron and my account was op...

5
I am a new customer to Saffron and my account was opened straight away for me which is excellent. I appreciate being able to speak to someone face to face as many banks this is not possible. Reviewed on: 22nd January 2025

Very helpful staff, great service with all questions...

5
Very helpful staff, great service with all questions answered Reviewed on: 22nd January 2025

Very pleasant, helpful.

5
Very pleasant, helpful. Bronwen was very helpful. Reviewed on: 22nd January 2025

Knowledgeable staff always helpful and friendly

5
Knowledgeable staff always helpful and friendly Reviewed on: 22nd January 2025

Good service, always has been, sociable, enjoy comin...

5
Good service, always has been, sociable, enjoy coming to branch Reviewed on: 22nd January 2025

Staff very helpful, understanding, efficient and pat...

5
Staff very helpful, understanding, efficient and patient. Reviewed on: 22nd January 2025

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