Write a review

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3794 reviews)

View other Saffron Building Society products

4.52

Based on 3,791 reviews, last reviewed 6th Feb 2025

27% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Locked Account Had managed to lock my account . Spoke to Kendra Coady - Gleeson who managed to re - activate the account and solve my problem . She was Knowledeable ... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3794)

Review of the Saffron Building Society, Savings:

always had positive experiences in person and by pho...

always had positive experiences in person and by phone - local branch with good opening hours, service is very fast, staff are knowledgeable, professional and helpful. We have a number of savings account with a passbook, and I like that we have a passbook. I like to bring my son in with me, so he can see and get used to the saving ethos, and the stay are always super nice to him, and make a big deal of encouraging his saving and putting money into his savings. The branch is very recently refurbished and really warm and welcoming. Reviewed on: 17th January 2025

really appreciate your back open again I have always...

really appreciate your back open again I have always had good customer service the team is always so helpful. Nothing is ever to much to ask Reviewed on: 24th January 2025

Really helpful team always so friendly and welcoming...

Really helpful team always so friendly and welcoming when we visit the ware branch Reviewed on: 24th January 2025

really appreciated the help i have lost track of my...

really appreciated the help i have lost track of my account and the team was able to help me Reviewed on: 24th January 2025

I have been a customer at the Brentwood Branch for...

I have been a customer at the Brentwood Branch for many many years and have always found the staff to be really friendly and very helpful. No matter who is behind the counter they are all lovely Reviewed on: 24th January 2025

Ian was polite and professional explaining why he as...

Ian was polite and professional explaining why he asked various questions Reviewed on: 24th January 2025

Great staff

Ian was so helpful and friendly. Quick and efficient Reviewed on: 24th January 2025

Excellent Service

On arrival at the branch saying that we had an appointment we were straight away greeted by name and taken to a very comfortable waiting area. Kyle Stanway came to meet us, introducing both himself and Lauren (?) the branch manager who would be sitting in with him. We feel that we were fully listened to regarding which accounts were suitable for our needs. We also discussed suitable accounts for our grandchildren. We left feeling very pleased with the service that we received. Just to say that we will definitely be returning to open accounts for the grandchildren in the very near future once we have their relevant information. Reviewed on: 24th January 2025

Lauren was very helpful and in getting me back online

Lauren was very helpful and in getting me back online Reviewed on: 24th January 2025

I like the personal service - very important to spea...

I like the personal service - very important to speak to people and build relationships Reviewed on: 24th January 2025

Ian Eyo was very helpful in sorting out my matured a...

Ian Eyo was very helpful in sorting out my matured accounts Reviewed on: 24th January 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Darlington Building Society 4.92 from 9682 reviews
Savings
from Monzo 4.84 from 43 reviews
Instant Access Savings
from Ulster Bank 4.45 from 8 reviews

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub