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Saffron Building Society: Savings reviews

4.52
Based on 3,805 reviews, last reviewed 12th Feb 2025
11% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025
Margaret C's avatar
Margaret C

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3805)

Review of the Saffron Building Society, Savings:

Long wait to served as only I person behind counter

5
Long wait to served as only I person behind counter Reviewed on: 4th November 2024

Ian Eyo was very helpful in sorting out my matured a...

5
Ian Eyo was very helpful in sorting out my matured accounts Reviewed on: 24th January 2025

really like the app feature that allows you see inte...

5
really like the app feature that allows you see interest accrued on the app and the ware Branch is very helpful Reviewed on: 23rd January 2025

Everyone is very pleasant and helpful, like the new...

5
Everyone is very pleasant and helpful, like the new branch Reviewed on: 23rd January 2025

I visit branch to check pension received.

5
I visit branch to check pension received. Branch staff always helpful. Reviewed on: 23rd January 2025

Friendly, professional meeting

5
The meeting was conducted in a friendly and professional manner. There was a chance to ask questions and be confident about the information. Reviewed on: 23rd January 2025

I only come in once a year but Staff members are alw...

5
I only come in once a year but Staff members are always polite and friendly as well as helpful. Reviewed on: 23rd January 2025

the ware team is always happy to help with any quest...

5
the ware team is always happy to help with any question i have Reviewed on: 23rd January 2025

really good service the girls' on the counter counte...

5
really good service the girls' on the counter counter are so friendly and helpfull Reviewed on: 23rd January 2025

nice welcoming staff really helpful

5
nice welcoming staff really helpful Reviewed on: 23rd January 2025

I find that ALL of the staff are warm and friendly a...

5
I find that ALL of the staff are warm and friendly and very helpful. Nothing is too much trouble for them. Reviewed on: 23rd January 2025

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