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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3784 reviews)

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4.52

Based on 3,784 reviews, last reviewed 5th Feb 2025

24% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

4

The lady I spoke to very helpful but Saffron buildin... The lady I spoke to very helpful but Saffron building Soc should have got in touch with me not me with them I feel they except everybody should be int... Read more Reviewed on: 5th February 2025

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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3784)

Review of the Saffron Building Society, Savings:

Regular annual saver account perfect to budgeting

I find your regular annual saver account invaluable and have held one every year since 2013. Mine pays out each 14th December which is ideal for winter peak expenditure. Reviewed on: 11th December 2024

Understanding and Knowledgeable

The call handler understood my problem, understood what I wanted to do and did it quickly and efficiently. He also took on board the shortfall in the information in my maturity email and advised that steps are being taken to rectify this. A job well done, thank you. Reviewed on: 13th January 2025

Could do better in customer service

I had problems loging into my account. I telephoned Saffron and the 1st person I spoke to was not very helpful Reviewed on: 13th January 2025

Pleasant, helpful staff in a convenient town centre...

Pleasant, helpful staff in a convenient town centre office. Reviewed on: 13th January 2025

reasonable bank with reasonable interest rates

reasonable bank with reasonable interest rates Reviewed on: 13th January 2025

Most helpful when I couldn't sign into the App

Most helpful when I couldn't sign into the App Reviewed on: 13th January 2025

very good service did not have to weight to long

very good service did not have to weight to long Reviewed on: 13th January 2025

Polite, knowlegdeable.

Polite, knowlegdeable., efficient, very patient and helpful Reviewed on: 13th January 2025

Savings Accounts

I have been saving with you for a few years now and your interest rates are fantastic compared to other banks/Societies and every interaction with agents and maturities has been an effortless experience. Reviewed on: 13th January 2025

Excellent customer service

Customer service was friendly and professional. My consultant was well prepared, knowledgeable and provided all the information I needed to decide on the best account option. The process to set up the account was very efficient. Reviewed on: 13th January 2025

ISA switch done quickly and efficiently.

ISA switch done quickly and efficiently. Reviewed on: 13th January 2025

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