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Saffron Building Society: Savings reviews

4.49
Based on 3,649 reviews, last reviewed 15th Jan 2025
2% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Setting up a new Regular Saver by phone I needed to set up a new Regular Saver after the previous one ended. The operator explained precedures fully, repeating points where I was unsure. All... Read more Reviewed on: 15th January 2025
Carole A's avatar
Carole A

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3649)

Review of the Saffron Building Society, Savings:

Mutuality should be supported!

5
I live in Bedford. Our mutual building society was subsumed into a PLC bank long ago. Saffron and Cambridge BS are the only local mutuals left in the area. I encourage everyone ectonsupirt them Reviewed on: 11th December 2024

I’m very happy with the help I received the man told...

5
I’m very happy with the help I received the man told me everything I needed to know Reviewed on: 4th November 2024

Changed one account to a savings account.

5
Changed one account to a savings account. Excellent help from staff Reviewed on: 4th November 2024

Poor customer service and product knowledge of staff...

1
Poor customer service and product knowledge of staff in Bishops Stortford branch. Unable to effectively answer account maturity query and app questions. A lot of work required here to improve. Reviewed on: 4th November 2024

Ok, pleased the security screens have now been removed

4
Ok, pleased the security screens have now been removed Reviewed on: 4th November 2024

They Answer the phones quick and ate efficient.

5
They Answer the phones quick and ate efficient. Reviewed on: 4th November 2024

Competitive rates & friendly staff

5
Freddie was very helpful and was able to swap accounts upon maturity. No admin from me required. Marvellous Reviewed on: 4th November 2024

Always professional and friendly service

5
Always professional and friendly service Reviewed on: 4th November 2024

Excellent monthly savings rate!

5
Excellent monthly savings interest rate with a good maximum of £500 permitted per month. Much better than other providers. Was able to benefit from this despite not having to open a Current Account with them, which was a bonus, although initially, I could only invest £50 per month for a year. But still a great deal. They rewarded me for my loyalty, which is very rare these days. Customer service agents are, friendly, and knowledgeable. Response times are very quick if you have any queries, and easy but safe access to online accounts is another added bonus. Highly recommend. Reviewed on: 3rd November 2024

easy mover

5
transfer to new account was very fast over the phone Reviewed on: 2nd November 2024

Always polite, & most importantly on the high street...

4
Always polite, and most importantly on the high street and open to enable proper service in person - rare these days. Reviewed on: 1st November 2024

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