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Saffron Building Society: Savings reviews

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4.61
Based on 4,468 reviews, last reviewed 24th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

Great service at the Colchester branch the staff are... Great service at the Colchester branch the staff are always on hand to help me with whatever i need Reviewed on: 24th June 2025
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Latest lowest rating:

1

I used the Refer A Friend link and my friend duly op... I used the Refer A Friend link and my friend duly opened a Refer A Friend Saver yet I did not receive the book token reward as she was told she had op... Read more Reviewed on: 24th June 2025
David Yeabsley's avatar
David Yeabsley
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (4468)

Branch service review

Service from staff is second to none Reviewed on: 17th March 2022
Kelly's avatar
Kelly

Savings Review

5
Very personable and not a long wait to pick up. Like talking to a real person. Reviewed on: 17th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
As my partner is severely disabled, a telephone consultation is a very convenient method of transacting business coupled with online access. Reviewed on: 16th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Freephone number. Call was answered almost immediately but even if it hadn’t have been I would still have given positive feedback as it wouldn’t have cost me anything to wait. App won’t work until web login has been completed. Reviewed on: 15th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
website can be improved could not complete my transaction re maturity instructions online hence had to ring Reviewed on: 15th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Have not used the sevice a great dea.l Reviewed on: 15th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Very quickly achieved what I wanted to do with the help of a pleasant young man. No delay in my call being answered. Reviewed on: 14th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

2
Impr. rate a/c still not open 3(!) days after requested. Original p/book collected but twice told new a/c book had been posted in error, so repl. book issued. On 4th visit more senior lady found original book still awaiting collection! Reviewed on: 14th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
I always receive very efficient, pleasant service Reviewed on: 14th March 2022
Saffron Member's avatar
Saffron Member

Savings Review

5
Didn't have to wait too long on hold. Reviewed on: 14th March 2022
Saffron Member's avatar
Saffron Member

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