Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.77
Based on 6,632 reviews, last reviewed 13th May 2026
33% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Staff always pleasant. Staff always pleasant. It’s a pleasure to pop in and is very conveniently located in Bishops Stortford shopping area. Reviewed on: 13th May 2026
DILYS L's avatar
DILYS L

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Savings reviews (6632)

Waiting for a response to a query about opening an a...

4
Waiting for a response to a query about opening an account. Reviewed on: 27th March 2024
Tim 's avatar
Tim

Happy days

5
No comment, apart from I'm a long term customer. That must say something. Reviewed on: 26th March 2024
Gary H's avatar
Gary H

Wonderful friendly service from people based in the...

5
Wonderful friendly service from people based in the East of England Reviewed on: 25th March 2024
MB1988's avatar
MB1988

Question resolved quickly on 2 year fixed rate Cash ISA

4
I had a question about a 2 year fixed cash ISA which I sent to customer service and the polite and efficient email reply came back the next day. This wasn't a complicated request but the answer came back promptly which was good in my eyes. Reviewed on: 25th March 2024
MDA's avatar
MDA

I'll Impossible password login

2
Trying to log in after account lock. Your automated password issue is what can only be described as SHIT. You need to separate thr wording from the passcode. Currently, password:is:*"':;!()/-_*¢$¥ every stupid icon that can be found on a keyboard. You need .... password.,..is. .( GAP)...,..(very simple letters) and numbers for those of us over 18 to understand on a mobile phone./ Computer. Reviewed on: 25th March 2024
Lewingdon 's avatar
Lewingdon

personal touch always welcome.

5
personal touch always welcome. Everything done over the phone. Reviewed on: 25th March 2024
Winifred G's avatar
Winifred G

An easy straightforward process

5
It was an easy straightforward process opening the account. The online portal is easy to navigate. Customer service over the phone is quick to answer and deals efficiently with the query. Reviewed on: 25th March 2024
Carola Bell's avatar
Carola Bell

Spoke to customer advisor who was helpful and dealt...

5
Spoke to customer advisor who was helpful and dealt with my savings maturity Reviewed on: 21st March 2024
Danny B's avatar
Danny B

It was slowed down by the bank rejecting my cheque a...

5
It was slowed down by the bank rejecting my cheque as it had a very small error which I had initialled! Reviewed on: 21st March 2024
Ann Warren's avatar
Ann Warren

The staff were helpful (Jill), polite and cheerful.

5
The staff were helpful (Jill), polite and cheerful. Reviewed on: 20th March 2024
Esther Colette Moase's avatar
Esther Colette Moase

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill