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Saffron Building Society: Savings reviews

4.47
Based on 3,584 reviews, last reviewed 20th Dec 2024
11% decrease in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

SavingsAdvice Ian Clibben from the Royston branch gave me some good advice about ISA savings account of which i have signed up to. Reviewed on: 20th December 2024
Steven Lock's avatar
Steven Lock

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3584)

Review of the Saffron Building Society, Savings:

Friendly and helpful staff.

5
Friendly and helpful staff. Website was easy to use, now less so following upgrade. Has some good savings products. Does reward loyal members. Can't comment re mortgages. Reviewed on: 15th January 2024

Great service

4
Counter staff are very friendly and helpful. Savings interest rates are reasonably competitive. Like the 0800 phone number to contact branch and conduct business Reviewed on: 12th December 2024

Circumventing the 'block' on releasing tax information

3
Poor system for releasing tax information to clients. Reviewed on: 12th December 2024

Mutuality should be supported!

5
I live in Bedford. Our mutual building society was subsumed into a PLC bank long ago. Saffron and Cambridge BS are the only local mutuals left in the area. I encourage everyone ectonsupirt them Reviewed on: 11th December 2024

Always friendly and helpful.

5
Always friendly and helpful. Sometimes a bit short staffed! Reviewed on: 11th December 2024

Lost focus

3
Was good but over the last few years lost focus on savings rates Reviewed on: 11th December 2024

Felt like I was speaking to a family member

5
Very friendly customer service. Felt personal and connected. Reviewed on: 11th December 2024

Regular annual saver account perfect to budgeting

5
I find your regular annual saver account invaluable and have held one every year since 2013. Mine pays out each 14th December which is ideal for winter peak expenditure. Reviewed on: 11th December 2024

I love the personal touch that you get very friendly...

5
I love the personal touch that you get very friendly Reviewed on: 11th December 2024

I renewed my 1 year Fixed Rate Maturity ISA on line...

4
I renewed my 1 year Fixed Rate Maturity ISA on line for a further 12 month period. It is relatively straight forward to do, but there is not much on-line help should you need it. Reviewed on: 11th December 2024

Member’s regular savings account offers a higher mon...

5
Member’s regular savings account offers a higher monthly maximum than some others. The transfer of matured funds to my bank is always done promptly on the day of maturity and the procedure fo setting up the next year’s account is seamless. Reviewed on: 11th December 2024

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