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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3802 reviews)

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4.52

Based on 3,802 reviews, last reviewed 11th Feb 2025

11% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Polite, helpful and knowledgable staff The lady who took my call was very knowledgeable and extremely helpful and went above and beyond to help me today with my problem. Was no difficulties... Read more Reviewed on: 11th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3802)

Review of the Saffron Building Society, Savings:

Regular annual saver account perfect to budgeting

I find your regular annual saver account invaluable and have held one every year since 2013. Mine pays out each 14th December which is ideal for winter peak expenditure. Reviewed on: 11th December 2024

Didn't include my up to date savings on my passbook.

Didn't include my up to date savings on my passbook. Reviewed on: 11th January 2025

Your website

I find your website unintelligible. I hate the fact that it only the size of a mobile phone, and when you refer me to a certain section (eg maturity information) I click on every icon you have on the page, but still cannot find it. However, I cannot praise your staff highly enough. When I telephone they are extremely helpful. Reviewed on: 11th January 2025

A good return on our investment and the staff at Hal...

A good return on our investment and the staff at Halsted branch are always very helpful and pleasant to deal with Reviewed on: 10th January 2025

I wanted to close an account

I wanted to close an account and found the whole procedure easy at my end and prompt on Saffron's. Reviewed on: 10th January 2025

Lewis was very helpful assisting with my online acce...

Lewis was very helpful assisting with my online access quickly and efficiently. Reviewed on: 10th January 2025

Rates on maturity could be much better

At savings product maturity the rates offered are not as good as what the best in the market offer Reviewed on: 10th January 2025

As usual, the member of staff who dealt with my tran...

As usual, the member of staff who dealt with my transactions was friendly, helpful and capable. Excellent face to face service. Reviewed on: 10th January 2025

Easisa accounty renewal of isa account

Easy renewal of isa account. Helpful member of staff. Reviewed on: 10th January 2025

Isa Maturity

I had a one-year Isa maturing later this month and telephoned to provide maturity instructions. The process was handled speedily and in a customer friendly manner Reviewed on: 10th January 2025

A quick response

A quick response to my letter and withdrawal Reviewed on: 10th January 2025

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