Write a review

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3582 reviews)

View other Saffron Building Society products

4.47

Based on 3,582 reviews, last reviewed 18th Dec 2024

3% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

4

Saffron’s customer service is excellent but the webs... Saffron’s customer service is excellent but the website & systems are not. After many years I’m afraid I’ve got fed up with battling the antiquated we... Read more Reviewed on: 18th December 2024

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3582)

Review of the Saffron Building Society, Savings:

Always friendly and helpful.

Always friendly and helpful. Sometimes a bit short staffed! Reviewed on: 11th December 2024

alot of hoops to set up a simple savings account.

alot of hoops to set up a simple savings account. Cant access it as have not been sent any details to login in Reviewed on: 11th December 2024

Renewed monthly saver.

Renewed monthly saver. Excellent friendly service from all the staff Reviewed on: 11th December 2024

Very difficult web site to navigate to transfer funds

Very difficult web site to navigate to transfer funds Reviewed on: 11th December 2024

Problem opening Members’ Month Loyalty Saver account

I attempted to open a Members’ Month Loyalty Saver accounts last June and there was a problem opening it. There was no message identifying a problem during the online process and hence I didn't know there was. Sadly Saffron were not proactive in contacting me. Once I had realised that there might have been a problem (no emails etc detailing the account opening) I contacted Saffron and the issue was resolved very quickly. Why didn't Saffron know that an application for a new account had been made by an existing customer and become 'stuck' in the system? My wife had exactly the same problem. Reviewed on: 11th December 2024

Emily fab ..

Emily always excellent nothing is to much trouble for her Reviewed on: 11th December 2024

Decent rate, no issues so far, app is easy to...

Decent rate, no issues so far, app is easy to use Reviewed on: 11th December 2024

Very helpful young man and very pleasant

Very helpful young man and very pleasant Reviewed on: 11th December 2024

Very helpful young man and very pleasant

Very helpful young man and very pleasant Reviewed on: 11th December 2024

Amazing and fantastic service

Lauren and her team were absolutely amazing from the minute I walked in the Colchester branch. Lauren took her time out to help and assist with all the queries and made sure I was undated at all points concerning the maturities and openings of my accounts. The whole team has made sure this has been a seamless transfer. I can not Thank you all enough xxx Reviewed on: 9th December 2024

Easy to deal with in branch, bit surprised to receiv...

Easy to deal with in branch, bit surprised to receive a cheque to close an account. Reviewed on: 5th December 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Saffron Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Saffron Building Society: Savings reviews

3% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Saffron Building Society Savings reviews (3582)

Always friendly and helpful.

alot of hoops to set up a simple savings account.

Renewed monthly saver.

Very difficult web site to navigate to transfer funds

Problem opening Members’ Month Loyalty Saver account

Emily fab ..

Decent rate, no issues so far, app is easy to...

Very helpful young man and very pleasant

Very helpful young man and very pleasant

Amazing and fantastic service

Easy to deal with in branch, bit surprised to receiv...

Do you have a different Saffron Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024