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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.55 (3582 reviews)

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4.47

Based on 3,582 reviews, last reviewed 18th Dec 2024

3% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

13%

Latest highest rating:

4

Saffron’s customer service is excellent but the webs... Saffron’s customer service is excellent but the website & systems are not. After many years I’m afraid I’ve got fed up with battling the antiquated we... Read more Reviewed on: 18th December 2024

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3582)

Review of the Saffron Building Society, Savings:

Lost focus

Was good but over the last few years lost focus on savings rates Reviewed on: 11th December 2024

Getting to bank online and on app.

Getting to bank online and on app. I emailed the customer services and they said I had to call the call centre! Too much hassle. I should be able to register online. Reviewed on: 4th December 2024

Always very helpful and smiling.

Always very helpful and smiling. Helped me with switching my savings account. Reviewed on: 3rd December 2024

Saffron savings

Easy to deal with , pleasant helpful staff explain things fully .Good products competitive reliable. Reviewed on: 2nd December 2024

Great advice and service

My two year savings bond is due to mature on December 12 2024 and I was given excellent advice by staff at the Royston branch. I have now prepared for the majority of the funds to be transferred into a new one year bond with the interest paid into my bank account. Great service Reviewed on: 2nd December 2024

Customer service

I always find the telephone staff are courteous; ready to listen: understand whatever I need to know or need help with, be patient when I need extra explanation. It is a joy to save with the society Reviewed on: 2nd December 2024

Savings feedback

A good level of interest for regular savera Reviewed on: 2nd December 2024

Easy to transfer money from savings to bank account.

Easy to transfer money from savings to bank account. Staff helpful and friendly. Reviewed on: 2nd December 2024

Covenant location

Friendly staff and very quick service very covenant location as it is the last money bank type of shop left in the local town where I live. Reviewed on: 2nd December 2024

Passbook irregularities

I am baffled by all the entries in the passbook which are not necessarily in date order and some are superfluous and/or illogical. I questioned these in my local branch but did not receive acceptable answers. Reviewed on: 2nd December 2024

great customer service

always available on phone. always polite and helpful Reviewed on: 2nd December 2024

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