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Saffron Building Society: Savings reviews

4.54
Based on 3,936 reviews, last reviewed 2nd Mar 2025
53% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Very satisfied with the service given. I spoke with Stacey Frisenda about transferring some money from Saffron to my bank account. Stacey was a very good communicator, friendly yet profess... Read more Reviewed on: 2nd March 2025
Norma Mac's avatar
Norma Mac

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3936)

Review of the Saffron Building Society, Savings:

Saffron Building Society

5
Setting account maturity options a bit ‘untidy’ but getting there Reviewed on: 20th May 2024

Very welcoming no matter how much money you have, ev...

5
Very welcoming no matter how much money you have, everyone is treated very well, great customer service. Reviewed on: 25th February 2025

All was friendly.

5
All was friendly. All was the right answer the question I have asked. Reviewed on: 25th February 2025

Staff very helpful and did a lot to reassure

5
Staff very helpful and did a lot to reassure Reviewed on: 24th February 2025

Wanted to enquire about 5% accounts.

4
Wanted to enquire about 5% accounts. Thought there was something. Reviewed on: 24th February 2025

Lady suggested that i swap to a higher paying accoun...

5
Lady suggested that i swap to a higher paying account as I didn't realise my regular saver had finished. Personal service like this is why i stay with saffron. All staff at Colchester that I have dealt with with are great. Reviewed on: 24th February 2025

I was recommended to saffron by a friend and was imp...

5
I was recommended to saffron by a friend and was impressed by the knowledgeable staff I was able to open a yearly account straight away in a meeting room. Bronwen was helpful and patient. Reviewed on: 24th February 2025

Rolled over a bond and made appointment for consultant

5
Rolled over a bond and made appointment for consultant Reviewed on: 24th February 2025

Great customer service from Ian today

5
Great customer service from Ian today to help assist with an enquiry of making a 3rd party payment from our ISA accounts to our ‘approved’ 3rd party bank accounts. Ian was so helpful and informative and made the process, post security verification, so easy for us. Thank you Reviewed on: 21st February 2025

Saffron Experience

5
Kendra Coady Gleeson was extremely helpful, polite and also expert in her work. Reviewed on: 21st February 2025

Amazing review with Emily

5
Financial wellbeing review with Emily. Happy with the products I have received. Explained everything clearly and is very lovely Reviewed on: 21st February 2025

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