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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7210 reviews)

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4.84

Based on 7,210 reviews, last reviewed 19th Aug 2026

18% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7210)

ISA maturing

ISA coming to end no paperwork or email had been sent so had to go into branch for them to help me go forward with it Reviewed on: 4th September 2024

I’ve been a member for more years than I can remembe...

I’ve been a member for more years than I can remember, always found the staff to be helpful and friendly. Reviewed on: 4th September 2024

Help from manager with ISA changes

Ian the manager was very helpful when I needed to take out a large amount of savings for an urgent purchase of a car for a family member. He sorted out one of my ISA's so that I did not lose interest and the new savings rate was virtually the same Reviewed on: 4th September 2024

Friendly staff

Friendly staff and quickly deal with my questions Reviewed on: 4th September 2024

I gave a cheque for £200,000.

I gave a cheque for £200,000. After 10 days I received an email asking me to put money into my account!!!! Reviewed on: 4th September 2024

Helpful customer service who was knowledgeable

Helpful customer service who was knowledgeable Reviewed on: 4th September 2024

Your staff are always so professional and always ask...

Your staff are always so professional and always ask me how I am Reviewed on: 4th September 2024

Very attentive and efficient.

Very attentive and efficient. Always a pleasure to deal with. Reviewed on: 4th September 2024

Exceptionally nice girl behind the desk at ware but...

Exceptionally nice girl behind the desk at ware but didn’t catch her name. Reviewed on: 4th September 2024

Happy halpful counter staff who enjoy meeting you

Happy halpful counter staff who enjoy passing the time of day with customers are the way yo differentiate Saffron from other providers. Its a pleasure to visit the branch and in addition thee are no complex interactions to most conversations just common sense procedures , Reviewed on: 4th September 2024

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