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Saffron Building Society: Savings reviews

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4.76
Based on 6,354 reviews, last reviewed 30th Mar 2026
107% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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2%
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2%

Latest highest rating:

5

Excellent Service - Exceeding All Expectations! I believe Kay exceeded expectations on a long and involved issue, followed through to resolution and went over and above with a phone call to check th... Read more Reviewed on: 30th March 2026
John E's avatar
John E

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6354)

Savings Review

5
V. Helpful Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

5
There was no obvious choice for On line issues. Had to make contact twice as account was still showing as locked after first contact. Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

3
No Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

5
She was wonderfully helpful and patient throughout the conversation. I can't praise her highly enough. Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

1
You could answer & action messages in a reasonable time frame. 1 week delay is poor. Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

5
as above, a feared headache went very smoothly Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

4
In general, very good, but Trying to phone Saffron is like trying to nail jelly to a wall. It is very off-putting to a casual customer who may be shopping around. I tend to go for good service and advice availability. Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

5
Very helpful Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

5
Extremely helpful. Reviewed on: 3rd October 2023
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Saffron Member

Savings Review

5
The only thing I would mention is you don’t have enough time to fill all the paperwork in before it times out then u have to start again. Reviewed on: 3rd October 2023
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Saffron Member

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