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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7210 reviews)

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4.84

Based on 7,210 reviews, last reviewed 19th Aug 2026

18% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7210)

Poor post bereavement service

Poor experience following bereavement of account holder. Despite sending in Death Certificate have had to phone on several occasions to chase up final balances for preparation of Probate but today, Thursday, they have still not been done despite a promise last Friday to calculate and post first class same day. The calculation still has not been done. Reviewed on: 5th September 2024

Very helpful and enquiry quickly dealt with

Very helpful and enquiry quickly dealt with Reviewed on: 5th September 2024

The branch staff are always polite and efficient in...

The branch staff are always polite and efficient in the jobs. Long may this branch remain open. Reviewed on: 5th September 2024

Gentleman at the counter very helpful, good knowledg...

Gentleman at the counter very helpful, good knowledge for what I needed Reviewed on: 5th September 2024

Recent visit to Saffron Bishops Stortford branch

I visited my local branch last Saturday to add my wife's name to my savings account. The whole process was explained and completed in quite a short amount of time and was stress free! Reviewed on: 5th September 2024

Always helpful when I phone, interest rates are alwa...

Always helpful when I phone, interest rates are always good. Reviewed on: 4th September 2024

qyick service but....

I had given notice of withdrawal. It all went well but unfortunately the branch was closed on the Friday, my first choice of date. Reviewed on: 4th September 2024

Excellent customer service at Brentwood office.

Excellent customer service at Brentwood office. Friendly lady on a Wednesday helped my wife and I transfer some money.and bring our interest up to date. Reviewed on: 4th September 2024

The best customer service experience I have known.

The lady I spoke to on the phone helped me and solved things very quickly. She was easy to talk to, and it was a pleasure to speak to her. I wish all organisations had staff like her to help customers! Thank you. Reviewed on: 4th September 2024

Savings review

Always get good service. Staff very friendly Reviewed on: 4th September 2024

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