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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3805 reviews)

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4.52

Based on 3,805 reviews, last reviewed 12th Feb 2025

11% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Excellent customer service Jess was a friendly, knowledgeable and business-like. She dealt with my queries efficiently and promptly. The phone was answered quickly. Thank you. Reviewed on: 12th February 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3805)

Review of the Saffron Building Society, Savings:

Friendly fast and efficient.

Friendly fast and efficient. Convenient local branch and open when i need it. Reviewed on: 4th November 2024

Nothing to add.

Nothing to add. Customer is satisfied Reviewed on: 30th January 2025

Tried to open account and couldnt put funds in as Wa...

Tried to open account and couldnt put funds in as Ware branch was closed. Freddie tried to help but it didnt work unfortunately Reviewed on: 30th January 2025

Charity bond

It was easy to renew a savings bond Reviewed on: 30th January 2025

Lovely welcoming staff, friendly and knowledgeable.

Lovely welcoming staff, friendly and knowledgeable. A credit to your company Reviewed on: 30th January 2025

friendly staff and a very warm welcoming branch that...

friendly staff and a very warm welcoming branch that we have dealt with for many years. Reviewed on: 30th January 2025

App issues

I spoke to Kendra yesterday because I couldn’t get onto the App. She was really patient and helpful. She took me through the process and after several failures got me back onto the App. A very good member of your team. Reviewed on: 30th January 2025

maturity

maturity instructions and completed forms Reviewed on: 30th January 2025

Great customer care

Your advisor Debbie was very patient, professional and knowledgeable about getting us up and running and demonstrated great customer care. Reviewed on: 30th January 2025

Oolite, helpful and cl...

Kendra Coady-Gleeson was very polite, helpful and clear in guiding me. In order for me to benefit from the best account with Saffron B/S she has arranged for a telephone appointment. Reviewed on: 29th January 2025

Pleasant efficient service

I had a slightly complicated set of transactions , paying in and transferring between accounts . This was all done pleasantly and efficiently by the person I dealt with . It is always nice to be met and dealt with in a friendly manner . Reviewed on: 29th January 2025

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