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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.57 (3795 reviews)

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4.52

Based on 3,794 reviews, last reviewed 7th Feb 2025

28% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

78%

12%

Latest highest rating:

5

Bishops Stortford Branch - Friendly staff and effici... Bishops Stortford Branch - Friendly staff and efficient - Reviewed on: 7th February 2025

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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (3795)

Review of the Saffron Building Society, Savings:

Long wait to served as only I person behind counter

Long wait to served as only I person behind counter Reviewed on: 4th November 2024

All staff contact excellent - I use the branch in Br...

All staff contact excellent - I use the branch in Brentwood Reviewed on: 28th January 2025

Excellent customer service highly recommended.

Kendra was able to assist me with all my queries in a very quick efficient manner. Nothing was too much trouble and I was shown courtesy and professionalism. I would highly recommend Kendra and Saffron building society. Various emails and calls failed and my account was locked and emails to reset my pw all failed and I was getting quite frustrated. Kendra fixed everything for me in a couple of minutes. Superb customer service thank you ! Reviewed on: 28th January 2025

Positive

Friendly helpful staff ,always ready to accommodate the public , providing everyone with an excellent service , never have to wait they are always ready to serve and help you , been going in Saffron Walden for years and always been the same good service Reviewed on: 27th January 2025

Good rates and the staff in Colchester are lovely.

Good rates and the staff in Colchester are lovely. Reviewed on: 27th January 2025

Friendly and helpful staff who are always smiley

Friendly and helpful staff who are always smiley Reviewed on: 27th January 2025

Staff are friendly and helpful

I always find staff are extremely helpful ( I am now elderly and find it confusing doing things on line)and are always very friendly, polite and always explain everything very clearly, Reviewed on: 27th January 2025

Rang due to problem getting online.

Rang due to problem getting online. Following phone call I was able to see my account. Reviewed on: 27th January 2025

Everybody is always so helpful and the experience is...

Everybody is always so helpful and the experience is always 100%! Reviewed on: 27th January 2025

Online set-up a bit clunky & didn't receive password...

Online set-up a bit clunky & didn't receive password by text as promised Reviewed on: 27th January 2025

Always a lovely experience

Visit the branch on a regular basis and it always nice to see the staff at Ware, really like the new refurbishment too. Reviewed on: 27th January 2025

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