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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.62 (4411 reviews)

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4.60

Based on 4,411 reviews, last reviewed 7th Jun 2025

19% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

Very friendly staff in Haverhill. Very friendly staff in Haverhill. Always very cheery! Reviewed on: 7th June 2025

Verified source

Latest lowest rating:

1

Not happy i can't add money to my account and was to... Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4411)

Review of the Saffron Building Society, Savings:

Savings Review

Appreciating that you need more security, you wanted a mobile no. to verify us. My wife's mobile is for emergencies only and many people of our age do not have them but we were able to use our e-mail addresses to get into our accounts. Reviewed on: 29th December 2023

Very friendly staff in Haverhill.

Very friendly staff in Haverhill. Always very cheery! Reviewed on: 7th June 2025

Always polite service in Haverhill.

Always polite service in Haverhill. Very helpful. Reviewed on: 7th June 2025

All my savings are here and I've never had any probl...

All my savings are here and I've never had any problems at Haverhill branch. Reviewed on: 7th June 2025

Good excellent staff, always helpful

Good excellent staff, always helpful Reviewed on: 6th June 2025

You are brilliant and I find you so easy to...

You are brilliant and I find you so easy to deal with Reviewed on: 6th June 2025

Lovely staff in Halstead branch

Been coming to the branch for many years now - lads on the counter always helpful. Reviewed on: 6th June 2025

Very friendly, and helpful.

Very friendly, and helpful. Can't fault them. Reviewed on: 6th June 2025

Fantastic Service

As an OAP, I struggle with any modern technology but now find havinng to go out to branches is getting more and more challenging. It was suggested I might find "on-line" useful, so Chi very patiently talked me through everything over the phone until all was set up and working properly. She was a shining example of good old fashined "customer care" and had the patience to help me sort things at my speed - the sort of helpful member of staff most Banks (and many other Building Societies) could only dream off :) I was so grateful she answered the phone, as these days far too many managers and staff members think if it is "easy to them," it ought to be simple to the customer - which very ofter is not always the case. So 12 out of 10 for going "over and beyond." Reviewed on: 5th June 2025

Great team in Colchester

Great team in Colchester who always give wonderful service with a smile Reviewed on: 5th June 2025

On a wet drab day it was still a wonderful experienc...

On a wet drab day it was still a wonderful experience coming in branch today Reviewed on: 5th June 2025

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